Hire Top Member Service Representative

Fadrian Moton

Dynamic professional with expertise in customer service and warehouse operations including Quality and assurance and customer satisfaction. Ensures HIPAA compliance while effectively resolving complex inquiries and achieving performance targets. Warehouse operations, excelling in remote support and logistics management. Demonstrated ability to resolve complex member inquiries while meeting performance targets. Strong communicator committed to detail and maintaining efficiency in fast-paced settings.

ASHLEY MURPHY

Detail-oriented operations, customer service, and administrative professional with experience in the waste and recycling and financial services industries. Skilled in problem solving, route issue resolution, customer communication, auditing, data analysis, and cross-functional coordination. Proven ability to manage competing priorities, analyze information, maintain accurate records, and support operational efficiency in fast-paced environments. Currently pursuing a degree in Business Administration with prior coursework in Data Analytics, including reporting, database management, and data visualization.

Angela Kelsey Victoria Alvar

Nanny and House Manager experienced in childcare and customer service. Enhanced children's emotional well-being through structured activities while ensuring family satisfaction by effectively addressing individual needs. Delivered exceptional customer service by prioritizing and managing tasks in fast-paced environments, contributing to team success and resolving escalated support issues.

Sara Permenter

Dynamic customer service specialist with expertise in managing high-volume calls and resolving complex issues. Recognized for exceptional communication skills and ability to mentor junior team members, ensuring high standards of customer satisfaction and operational excellence.

Lucas Delveaux

Dedicated Health Sciences student with nearly seven years of customer service and leadership experience in fast-paced environments. Currently serving as Patient Services Representative (Float), applying strong communication, organization, and problem-solving skills to enhance patient care and streamline operations. Proven ability to manage multiple priorities while delivering high-quality service.

Kristen Ford

Dedicated customer service representative with expertise in client support, conflict resolution, and payment processing. Proven ability to manage claims efficiently and assist military personnel in navigating complex coverage needs.

Giana Cooks

Customer service professional with extensive experience supporting members, patients, providers, and clients in fast-paced environments. Skilled in resolving complex inquiries, explaining benefits and policies, handling claims and billing concerns, and delivering clear, empathetic solutions. Strong background in healthcare operations, eligibility, authorizations, appeals, documentation, and compliance. Known for strong communication, problem-solving, attention to detail, and the ability to build trust while handling challenging customer interactions with professionalism.

Sophia Reyes

Motivated and dependable professional with experience in customer service, cash handling, and fast-paced retail environments. Strong communication, organization, and problem-solving skills with a passion for helping others. Quick learner who thrives in team settings and is seeking opportunities to continue developing administrative and patient-centered service skills while pursuing a career in healthcare.