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Customer Service Representative (Member Services)Customer Service Representative
National GridNYC Housing Authority (NYCHA)
CUNY John Jay College of Criminal JusticeBorough of Manhattan CCPathways to graduation
Far Rockaway

Member Services and Customer Service professional with 10+ years of experience supporting high-volume call center environments in regulated, mission-driven organizations. Proven ability to explain benefits, eligibility, billing, and account information clearly while navigating multiple systems. Strong background in utilities, housing services, compliance, and confidentiality.

TOP SKILLS

AiPrivate practice experienceCrm system proficiencyConflict resolutionCustomer engagement
Customer Service RepresentativeCustomer Service Manager
Kirkland’s furnitureWalmart
Commerce High School
Commerce, GA

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

TOP SKILLS

Customer relationship managementComplaint resolutionOrder processingCrm software usagePoint-of-sale (pos) systems
Sales RepresentativeInsurance AgentAttractionsPhotographer
Lauren Lee State Farm AgencyAmeriLifeUniversal OrlandoDisney Parks
University of Central Florida
Punta Gorda, FL

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

TOP SKILLS

Sales strategy developmentClient relationship managementCommunicationNeeds analysisProblem solving
Patient and Family Relations Representative IIBehavioral Health TechnicianMail HandlerMailroom Clerk
The Ohio State Wexner Medical CenterWhitelight Behavioral HealthUnited States Post OfficeOhio Department of Taxation
Columbus Africentric Early College
Columbus, OH

Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in a fast-paced environment.

TOP SKILLS

Customer serviceCustomer relationsConflict resolutionComplaint resolutionDe-escalation
Client Service RepresentativeBilling LeadHR Administrator/AnalystLearning CoordinatorTraining and Best Practice Consultant
Town and Country Veterinary AssociatesStafford Veterinary CenterThe HartfordFiserv, Inc.
Manchester Community College
Coventry, CT

Dynamic and organized professional skilled in managing multiple priorities while fostering a positive work environment. Demonstrates a strong willingness to embrace additional responsibilities to advance team objectives. Recognized for a diligent work ethic and a passion for resolving discrepancies through meticulous attention to detail and innovative problem-solving strategies. Committed to upholding company values and enhancing collaboration, contributing unwavering dedication to team success.

TOP SKILLS

Experience with workdayWorkflow management in sharepointConflict resolutionInvoice processingCustomer engagement
Customer Service RepresentativeOffice Manager/Hospital ManagerCustomer Service Representative
Keller Animal ClinicChisholm Ridge Pet Hospital
TARRANT COUNTY COLLEGEBOSWELL HIGH SCHOOL
Fort Worth, TX

Administrative professional with a strong commitment to enhancing client satisfaction through effective communication and conflict resolution. Proven expertise in resource allocation, schedule management, and training staff to optimize operations and foster a collaborative environment.

TOP SKILLS

Medical terminologyScheduling coordinationBilling managementData entryProblem resolution
Collection RepresentativeLand surveyorsCustomer Service RepresentativeCollection RepresentativeCustomer Service RepresentativeCollection Representative home lendingCollection Representative
JP Morgan ChaseCoe & Van Loo Consultants Inc.HomesiteEmpereon ConstarConvergys
AL Collins Graphic Design SchoolConservatory of Recording Art & Science
Phoenix, AZ

Results-driven account management professional with expertise in reducing loan loss and enhancing customer satisfaction. Skilled at negotiating payment plans and resolving disputes, ensuring compliance with financial agreements. Dedicated to leveraging strategic insights to meet both client and company objectives.

TOP SKILLS

Payment solutionsCustomer engagementCompliance monitoringNegotiation skillsCollection agency relations
Customer Service Representative Team LeadCustomer Service RepresentativeRetention Customer Service RepresentativeMutual Fund RepresentativeCustomer Service RepresentativeCustomer Care RepresentativeCustomer Service Representative
BMO Financial GroupSpectrumU.S. BankJC Penney LogisticsFIS Global
Institute for Career EmpowermentMilwaukee Area Tech College
Milwaukee, Wisconsin

Resourceful Customer Service Representative Team Lead known for high productivity and efficient task completion. Specialized skills include conflict resolution, team management, and customer relationship building. Excel in communication, empathy, and leadership to enhance team performance and customer satisfaction.

TOP SKILLS

Customer retention strategiesDigital banking toolsSales strategiesQuality assurancePerformance monitoring
People search illustration
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293+Top Skills

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