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Patient Account RepresentativeFitting Room AssociatesCashierTreatment CoordinatorInsurance Billing SpecialistReceptionist / Office CoordinatorClaims ProcessorClerk
Select MedicalWalmartVerber Dental GroupBig Spring Dental, LLCDr. David B. KillianUnited Concordia Dental
DeVry UniversityAcademy of Medical Art And Business
Shermans Dale, PA

Detail-oriented Medical Billing and Coding professional with over 10 years of healthcare administration, insurance claims processing, revenue cycle, and patient account management experience. Graduate of DeVry University's Medical Billing and Coding/Health Information program with knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS coding systems. Experienced in claims review, insurance reimbursement, denial resolution, accounts receivable management, and regulatory compliance. Recognized for accuracy, productivity, and exceptional customer service in fast-paced healthcare environments. Professional with proven expertise in patient account management and revenue cycle operations. Adept at resolving billing issues, ensuring accurate financial records, and maintaining compliance with healthcare regulations. Strong focus on team collaboration and achieving results, with flexible approach to adapting to changing needs. Known for excellent communication, problem-solving skills, and commitment to patient satisfaction.

TOP SKILLS

Hipaa complianceInsurance verificationInsurance billingMedical billingMedical terminology knowledge
Customer Service RepresentativeCustomer Service Representative/Computer Data Entry OperatorCustomer Service RepData Entry Clerk
VRIGlobal Lending ServicesGannettBBT BANKING
Travelers Rest High School
Greenville, SC

Dynamic and detail-oriented professional with a proven track record in delivering exceptional customer service through effective communication via phone and email. Expertise in adhering to company policies and procedures ensures the highest standards of quality and accuracy in all tasks. Proficient in managing multiple systems and software platforms, consistently meeting deadlines while handling competing priorities in fast-paced environments. Committed to maintaining confidentiality and managing sensitive information with utmost professionalism and respect for privacy.

TOP SKILLS

• data entry & documentation• hipaa compliance (certified)• records review & accuracy verification• customer information management• multi-system navigation
Senior Customer Experience RepresentativeFreelance ContractorPersonal Lines Placement SpecialistCustomer Service RepresentativeInsurance Producer/ Retention SpecialistCertified Medical Assistant
Root InsuranceMultiple ClientsSIA of The Great LakesAllstate InsuranceAmerican Family InsuranceHennepin County Medical Center
National American University
Minneapolis, MN

Dedicated Customer Service Representative skilled in delivering exceptional support and resolving inquiries efficiently. Strong communication and problem-solving skills foster positive customer relationships and enhance satisfaction. Committed to improving team performance by sharing knowledge and best practices in customer service operations.

TOP SKILLS

Customer engagement strategiesCall center expertiseVirtual customer supportMicrosoft office proficiencyData entry accuracy
Medical Billing RepresentativeMedical Billing RepresentativePatient Service Representative II
USPI- United Surgical Partners InternationalSurgical Care Affiliates Inc.Southeast Georgia Health System
Lincoln College of TechnologyGeorgia Medical Institute
Woodbine, GA

Detail-oriented medical billing professional managing high-volume claims with accuracy. Consistently resolves discrepancies through effective communication, ensuring compliance with payer guidelines. Focuses on optimizing revenue cycles and enhancing financial oversight.

TOP SKILLS

Claims processingInsurance eligibility verificationCpt code knowledgeIcd-10 proficiencyClaims management systems
Account RepresentativeJunior High School Teacher (Theology)Assistant Editor
State FarmOur Lady of Lourdes Catholic SchoolThe Catholic Missourian
Columbia College
Jefferson City, MO

Proficient in client consultation and relationship management. Experienced in delivering effective communication and fostering collaboration. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

TOP SKILLS

Client relationship managementCustomer service excellenceSales presentationsEffective communication skillsActive listening techniques
Clinical Customer Service RepresentativeMember Service Representative IISenior Resolution Specialist
Johns Hopkins HospitalCareFirst BCBSCigna health/Express scripts
Baltimore Antioch Diploma Plus
Baltimore, MD

Highly skilled Clinical Customer Service Representative with relevant experience in healthcare settings. Strengths include superior communication skills, knowledge of medical terminology, and ability to navigate complex healthcare software systems. Demonstrated record of improving patient satisfaction and streamlining processes for enhanced efficiency in past roles.

TOP SKILLS

Electronic health recordsPatient admissionsCare coordinationPatient schedulingClaim management
Independent RepresentativeCaregiverCookCookSales Associate
AVONKids ExpressionCCHScott and White HospitalMichael's
None
Killeen, TX

Results-driven sales professional with a strong background in customer engagement and effective communication. Proven ability to process orders accurately and support client needs, ensuring an exceptional shopping experience.

TOP SKILLS

Skilled in customer service and communication.Hard-working and driven for success.Positive attitude with management and customers.Flexible with hours and duty days
Financial Services RepresentativeResolution AnalystClient Retention AssociateLead Consultant
Fidelity National Information ServicesVroomAT&TFedEx Office
East Texas A&M University
Richmond, TX

Financial professional with proven track record of delivering impactful results in client financial planning and investment strategies. Demonstrates strong team collaboration and adaptability, ensuring reliable performance in fluctuating environments. Skilled in financial analysis, customer relationship management, and compliance with regulatory standards. Known for effective communication, problem-solving abilities, and results-driven mindset.

TOP SKILLS

Financial servicesPayment processingAccount managementSalesClient services
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