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Customer Service RepresentativeCustomer Service Trainer
Blue CrossUnum Life Insurance
Strayer University
Chattanooga, TN

Results-driven professional skilled in active listening and conflict resolution. Experience in leading training initiatives and improving customer service processes. Committed to fostering a culture of excellence and continuous improvement.

TOP SKILLS

Customer serviceActive listeningData entryyCustomer relationsProblem resolution
Insurance Customer Service RepresentativeAdministrative AssistantCustomer Support Specialist
Christina Jones, State FarmWendig and AssociatesGMAC
PA State LicensingPennsbury High School
Jamison, PA

Resourceful Customer Service Representative known for high productivity and efficiency in task completion. Excel at communication, problem-solving, and adaptability, ensuring seamless service delivery and customer satisfaction.

TOP SKILLS

Claims processingPolicy interpretationInsurance regulationsCustomer relationship managementAccounts payable/receivable
Customer Service RepresentativeCustomer Service Collections RepresentativeLoan Processor
Lineage/CognizantHarris & Harris LTD.CIBC BANK
Southern Illinois University, Carbondale
Saukville

Dedicated customer service representative with strong skills in active listening and critical thinking. Proven ability to resolve inquiries efficiently and streamline processes for improved service delivery.

TOP SKILLS

Customer serviceCall center experienceData entryComputer proficiencyCritical thinking
Customer Service Representative
FedEx
Los Angeles Pierce College
Reseda, CA

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

TOP SKILLS

Customer serviceProblem resolutionActive listeningClient engagementCritical thinking
Financial Services RepresentativeCustomer Engagement SpecialistFinancial Services Representative
Premier MarketingPhiladelphia Mattress CompanyNew York Life Insurance Co
Claremont Lincoln University
Philadelphia, PA

Results-driven professional with extensive experience in financial services and customer engagement. Skilled in improving operational efficiency and meeting sales targets, with a strong focus on client satisfaction and tailored financial advice.

TOP SKILLS

Financial servicesCustomer relationship managementCash handlingProject managementSales goals
Territory Sales RepresentativeTerritory Sales ManagerGeneral ManagerVice PresientSales ExecutiveAccounting Manager
Bayou MachineryTrident Southeast LLC (Haas Factory Outlet)Machine Tools LLCMachine Tools, IncMachine Tools, Inc.
University of Louisiana
Lafayette

Results-driven sales professional with expertise in sales strategy development, territory management, and lead generation. Proven track record in driving market share and enhancing customer retention.

TOP SKILLS

Territory managementSales strategy developmentLead generationProduct knowledgeProficient in salesforce
Customer Sales RepresentativeManagerCustom medal manufacturing
Satos snacksSUBWAY®RestaurantsAT Designs
Rialto High School
Desert Hot Springs, CA

Hardworking employee with customer service, multitasking, and time management abilities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

TOP SKILLS

Customer relationship managementOrder processingPoint of sale operationInventory managementProduct display maintenance
Senior Collections Representative
Santander Consumer USA
L.G.Pinkston High SchoolStrayer University
Dallas, TX

Collections Representative with 21 years' track record of providing exceptional customer service and negotiation techniques. Knowledge of multi-line phone systems, Microsoft Office and data entry. Honest, collaborative and an individual of integrity. Professional Collections Representative with 21 years of experience in the collections industry. Hardworking, friendly and a great negotiator. Mastery in locating debtors. Firm Collections Representative with specialties in personal credit and business collections. Fantastic communication and negotiation skills. Experienced with multi-line phone systems and data entry. Ambitious Collections Representative with 21 years of collections experience. Highly skilled in follow-ups, managing accounts and probing techniques. Work well independently or as part of team. Dynamic Collections Representative with excellent communication and negotiation skills. Persistent, firm and consistent in abiding by all policies and procedures. Excels through nonconfrontational negotiation and reasoning. Enterprising collections representative well-versed in collections and ready to apply 21 years of professional experience to new role. Excellent communicator and closer with solid record of success.

TOP SKILLS

Team managementBusiness operationsMs officeProblem resolutionRelationship development
People search illustration
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