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Customer Service Representative SeniorCustomer Service RepresentativeAccounts Payable AssistantTable Games Dealer
United HealthcarePresbyterian HealthcareRoses Southwest PapersIsleta Casino & Resort
Carrington College - PhoenixAlbuquerque Charter Vocational High School
Albuquerque

Experienced customer service professional with healthcare industry experience supporting patients, providers, and insurance operations. Strong background in claims research, insurance verification, problem resolution, HIPAA compliance, and high volume call and chat environments. Skilled ar resolving complex inquiries while delivering exceptional customer service.

TOP SKILLS

Medical terminology proficiencyIcd-10 codingInsurance verificationPatient schedulingCall routing
Customer Service Representative
Verizon
SUNY At FarmingdaleNassau Community CollegeOceanside Senior HighMolloy College
Mooresville, NC

Dedicated Customer Service Specialist with a proven ability to prioritize and multi-task in fast-paced environments. Skilled in building long-lasting relationships with customers and effectively resolving escalated support issues to achieve high satisfaction. Committed to contributing to team success and personal growth through ongoing training and development.

TOP SKILLS

Customer retentionBilling managementRelationship buildingMulti-taskingEffective communication
Patient Service RepresentativeKey HolderStore Manager
United Medical Imaging Heathcare INGLEWOODClaire's BoutiqueIcing By Claire's
Ouchi Highschool
Los Angeles

Patient Service Representative at United Medical Imaging Healthcare, Proven ability to enhance patient satisfaction through exceptional customer service and effective communication. Bilingual in Spanish and English, skilled in HIPAA compliance and appointment scheduling, fostering trust and efficiency in fast-paced environments. Always willing to learn new things and appreciate constructive criticism to improve my work. Always take pride in my work.

TOP SKILLS

Customer serviceHipaa complianceAppointment schedulingPatient confidentialityOffice administration
Collection Representative/ Call Center CounselorWarehouse AssociateLate Stage Mortgage SpecialistCustomer Service RepresentativePatient Account RepresentativeClaims SpecialistQA (Lab Tech)Check Weigh
College Foundation Inc.Amazon Sortation CenterIBM/SeterusSecurusUNC Health WayneHumanaBay ValleyMt.Olive Pickle Company
SAINT AUGUSTINE’S COLLEGE
Raleigh, NC

Results-oriented professional prepared for role in collections. Skilled at managing overdue accounts and implementing collection strategies that enhance recovery rates. Known for excellent collaboration and adaptability, ensuring seamless team operations and goal attainment. Proficient in communication and problem-solving, valued for reliability and flexibility.

TOP SKILLS

Team playerGoal orientedTeam collaborationMathematics skillsData entry
Business Development-Technical Sales RepresentativeChronic Wound Care Sales RepresentativeBusiness Account Sales RepresentativeMattress Firm-Manager Trainee/Manager on DutyElectrician Apprentice/Technical Sales Representative
Steve’s Electric IncVac Wound Care FlCenter State Sod LLCMattress FirmSteve’s Electric Inc.
Polk State College
Winter Haven

Enthusiastic Sales Representative experienced in driving sales and cultivating long-term client relationships. Delivered tailored solutions by understanding client needs and enhancing customer satisfaction. Committed to teamwork and adaptability, consistently achieving sales goals in dynamic market environments.

TOP SKILLS

Phone communicationRemote salesLead generationEmail correspondenceSales strategy development
Patient Family RepresentativeDining Room ManagerHostessSales Consultant
South Shore Health SystemMarshfield Country ClubCrossroads CafeLindenmeyr Munroe
Massachusetts College of Liberal Arts
Marshfield, MA

Energetic Manager experienced in leading front of house staff and coordinating food service events. Delivered high-quality dining experiences while maintaining cleanliness and safety standards in kitchen and dining facilities. Focused on promoting a collaborative environment and exceptional customer service.

TOP SKILLS

Client assistanceClient relationsTraining programsStaff trainingConflict resolution
CUSTOMER SERVICE REPRESENTATIVE IICUSTOMER SERVICE REPRESENTATIVECUSTOMER SERVICE ASSOCIATERetail Sales AssociateCustomer Service AssociateCustomer Care RepresentativeCustomer Care RepresentativeCustomer Service RepresentativeCustomer Account Executive
Johns Hopkins Heath PlansUnder Armour, IncJ C Penney'sMacy'sWal-MartSpherion; FinitiThe Freedom PointThomas PrometricComcast Cable
University of Maryland College Park
Atlanta, Usa

A detail-oriented professional with more than 20 years of experience in the field of customer service. Adept in illuminating the value and purpose of products and services to targeted client populations. Friendly and upbeat with a drive to consistently serve as an asset in any role. Commended as a reliable leader, providing outstanding customer service, sales representation, building long-term productive relationships, resolving complex issues, and winning customer loyalty. Performance-focused self-starter with excellent analytical, communication, organizational, and leadership aptitudes. Technically proficient, with strong command of software platforms and terminology. Fully committed to continuous improvement and exploration of new opportunities with professional excellence.

TOP SKILLS

Customer service and relationsCall center operationsSales expertiseAccount managementData analysis
Customer Service Representative/driverVehicle valet
Macarthy flowersFort Myers off site parking
Watervliet High
Cape Coral, FL

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

TOP SKILLS

Point-of-sale operationsOrder processingClient relationship managementProduct knowledgeCustomer engagement
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