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Member Services RepresentativePatient Service RepresentativeAdministratorClaims Customer Service RepresentativeInsurance Service RepresentativeCustomer Service RepresentativeDirect Support ProviderDirect Care Provider (Supervisor)
CareSourceSignature HealthCARE LLCPartsSourceSedgwickNational General InsuranceLifeline ScreeningWelcome HousePhoenix Residential
Ultimate Medical Academy
Cleveland, OH

Member services and healthcare administration professional with over two decades resolving high-volume inbound inquiries, coordinating patient and member care, and enforcing HIPAA and regulatory compliance across insurance, claims, and healthcare environments. Builds trust on first contact, documents with precision across CRM and case management systems, and closes gaps between members, providers, and payers before they become problems.

TOP SKILLS

Member services expertiseDocumentation management skillsHipaa compliance expertiseEligibility verificationCare coordination
Door-to-Door Sales RepresentativeOutside Sales Representative
Superior Solutions RoofingSuperior Solutions Staffing
MacArthur High School
Burneyville

Results-driven sales representative with a proven track record in building rapport, closing deals, and enhancing customer satisfaction. Skilled in objection handling and follow-ups, consistently delivering tailored solutions that drive repeat business.

TOP SKILLS

Cold callingLead generationAppointment settingClosing dealsUpselling
Claims RepresentativeClaims Representative - AutoAdjuster 1, Auto LiabilitySocial Studies Teacher | Department Lead ChairpersonSubstitute TeacherAssistant PrincipalPACT Program Adjunct ProfessorSecondary History Teacher | Team Leader | History Department Chair
Progressive InsuranceSedgwickKemperFrancis Scott Key Middle SchoolClear Creek ISDDickinson School DistrictCollege of Mainland
University of Houston Clear Lake
Katy, Texas

Seasoned insurance professional with proven track record of effectively managing claims from initiation to resolution. Highly skilled in assessing coverage, coordinating with clients, and ensuring compliance with industry standards. Valued for strong team collaboration and adaptability in dynamic environments.

TOP SKILLS

Effective client relations skillsExperience in retail salesStrategic planning abilitiesClear and concise communication abilitiesExperienced with various software platforms
Service RepresentativeGuest Service AgentArmored Security Transportation DriverProfessional Security Officer
Labcorp IncHollywood Roosevelt HotelBrinks IncJ Paul Getty Museum
Sonoran Desert Institute
Pasadena, California

Professional Security Officer with excellent communication skills who maintains Detailed logs of clients, is able to adapt quickly to new environments and is comfortable being physically active for extended shifts.

TOP SKILLS

Timely executionStrong communication skillsAttention to detailAdaptable and quick learnerCustomer service orientation
Receptionist/Customer Service RepresentativeCustomer Service Representative/Regional Training Manager
St John Nepomucene ChurchVerizon
Adelphi University
Lynbrook

Ambitious Receptionist experienced in managing front desk operations, greeting guests, and addressing immediate concerns. Delivered professional service and support to office visitors, ensuring smooth scheduling of appointments and efficient mail handling. Contributed to company growth through strong communication skills and a positive disposition.

TOP SKILLS

Customer relationship managementScheduling appointmentsPayment processingData entryOffice administration
Customer Service RepresentativeCustomer Service RepresentativeCustomer Service Representative
MTM IncCare EvaluatorsMV Transportation
North High School
Phoenix

Hard-working professional with 16+ years of experience and a proven knowledge of customer communications, customer satisfaction, and records management. Aiming to leverage my skills to successfully fill the Customer Success Specialist-Credit Card role at your company.

TOP SKILLS

Customer serviceActive listeningCritical thinkingData entryCall center experience
Senior customer service representativeSQL Database DeveloperEMS-ITS-Assistant ManagerGlobal Banking & Market Operations Assistant Manager-SMEFraud Detection-HSBCCustomer service Executive(Barclays)
Lloyd's Banking GroupDigion Solutions LtdErnst and YoungHSBCBarclays
Bangalore University
Goole

Accomplished professional with expertise in stakeholder engagement, project management, and business development. Proven track record in client services and quality assurance, adept at request handling and escalation. Demonstrated ability to train and share knowledge effectively, driving team success and operational excellence.

TOP SKILLS

Stakeholder engagementProject managementRequest handling and escalationTraining and knowledge sharingBusiness development
Investor Services RepresentativeSenior Bid SolicitorPatient Advocate RepresentativeDealerAssistant ManagerFinancial Service SpecialistCustomer Service RepresentativeSpecialized Service AssociateSales Support AnalystSupervisor
SS&C TechnologyASA Carlton Inc.Pro-Unlimited - ContractCCCoinsA Flea AntiqueNordstrom Credit Services - ContractRose International Kaiser - ContractEstate Services, Charles SchwabNexxus Staffing - ContractOppenheimerFunds
Wasson High School
Lawrenceville

Financial Service Associate with background in mutual funds and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

TOP SKILLS

Customer relationsConflict resolutionFinancial servicesRelationship managementTeam leadership
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