Summary
Work History
Education
Skills
Accomplishments
Certification
Timeline
SoftwareDeveloper
Troy Richardson

Troy Richardson

San Antonio,TX

Summary

Proactive cybersecurity professional ready to stand between businesses and threat actors. Lifelong student of developments in threat detection and mitigation. Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery. Computer security professional with 15 years of progressive experience in the cybersecurity industry. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions.

Work History

Business Development Specialist

UTSA
San Antonio
  • Advise small business owners on cybersecurity topics
  • This includes advising on frameworks such as PCI-DSS, HIPAA, DFARS, NIST, ISO 27001 & 27002, GDPR, and SOC2
  • Meet with assigned clients when needed and performed initial assessment of their current cybersecurity hygiene and a path forward to meet their cybersecurity goals
  • Project Manager for two national programs that focused on delivering cybersecurity training and awareness to defense contractors and manufacturers
  • Project Manager for state-wide economic development conference
  • Improve small businesses' cybersecurity hygiene by assessing weaknesses and recommending solutions
  • Formulate recommendations and solutions with attention to client’s wishes, capabilities and limitations, forming concise reports
  • Developed and delivered training webinars to small businesses on cybersecurity topics
  • Marketed the organizations' capabilities utilizing unique methods that increased our total number of clients
  • Advised, developed and delivered training to DoD small businesses on CMMC and DFARS cybersecurity requirements; first in the nationwide SBDC network to offer this unique and constantly evolving subject matter.

Home Technology Consultant

Guardian Protection
  • Outside sales position in which I provided in-home and on-site sales presentations to potential customers on the security products and services Guardian Protection Services offers
  • Implemented unique marketing and self-generation lead tactics to bolster sales
  • Built and maintained relationships with customers
  • Provided consistent exceptional customer service to customers and partners
  • Committed to the overall success of the sales team by mentoring struggling sales representatives.

Project Manager

Charter Communications
  • Responsible for managing, planning, monitoring, and reporting on key projects from conception through implementation
  • Managed project details, data collection, reporting, and communication to successfully drive project efforts
  • Managed day-to-day operational aspects of all assigned projects and gained consensus from stakeholders to ensure successful implementation
  • Established project management processes and methodologies to ensure assigned projects were delivered on time, within budget, and meet the high-quality standards and leadership expectations using the appropriate tools.

Total Loss Representative

USAA
  • Provided claims service to members/customers regarding claims service events involving vehicular total loss
  • Documented the loss, addressed immediate questions regarding the claims process and reviewed and analyzed the vehicle settlement value
  • Applied knowledge of coverages to initiate and/or conclude claims as appropriate
  • Contributed to enterprise business goals through enterprise referrals and relationship building.

Residential Sales Representative

ADT, ADT home security
  • Services and ancillary products to residential customers
  • Used lead-generating techniques to self-generate sales
  • Conducted in-home security assessment and presentation on ADT products to meet the security needs of the customer.

Field Supervisor

Chalk Mountain Services
  • Provided supervision and team leadership at Eagleford well sites to company drivers and outside vendors that may deliver materials to the supervised wells
  • Backed drivers into the well site with hand signals, helped them connect & disconnect hoses, assisted them with safety needs, performed basic data entry & communicated with our customers, vendors, and our dispatch dept
  • Provided field maintenance to company equipment to meet daily objectives
  • Evaluated and counseled company employees on their job performance
  • Internet Contrasts
  • Business Development
  • End-to-End sales process for local Managed Service Provider
  • B2B sales to other local businesses and organizations.

Security Domain Owner

  • Started and operated a small business in San Antonio
  • Provided physical and network assessments to local businesses and organizations
  • Trained local businesses and organizations on various security topics.

Program Management Analyst

USAF - Civilian
  • Government lead for teams that conducted physical and limited network assessments against DoD units and installations
  • Trained DoD and allied personnel on Operations Security (OPSEC)
  • Assessed DoD organization's OPSEC plans and programs
  • Authored security portions of military combatant command plans
  • Spoke at national-level conferences on technical and non-technical security issues.

Operations Security Analyst

Software Engineering Services
  • Conducted Operations Security assessments and instructed DoD OPSEC courses worldwide
  • Defense contractor company lead on the contract.

Intelligence Analyst

USAF
  • Intelligence analyst providing real-time analysis and reporting to theater and national-level decision-makers
  • Red Team operator conducting physical and network security assessments against DoD units and installations
  • Created and taught DoD security courses worldwide
  • Honorable discharge.

Education

Master of Science - Cyber Security, Computer Science

Liberty University
Lynchburg, VA
12.2022

BBA - Project Management

Colorado Technical University
Colorado Springs, CO
08.2018

Skills

  • Management
  • Information Technology
  • Cybersecurity
  • Information Security
  • Operations Security
  • Personnel Security
  • Physical Security
  • Social Engineering
  • Training Development & Delivery

Accomplishments

  • Cybersecurity Maturity Model Certification Level 1 UTSA SBDC CGC https://cgc.txsbdc.org/download/4157/
  • Cyber Aware : Passwords and Password Management UTSA SBDC CGC https://cgc.txsbdc.org/download/3943/
  • COVID 19, Cybersecurity, and Your Business UTSA SBDC CGC https://cgc.txsbdc.org/download/3622/

Certification

  • CISSP - Certified Information System Security Professional (Previously held - able and willing to obtain within 3 months of hiring)


Timeline

Business Development Specialist

UTSA

Home Technology Consultant

Guardian Protection

Project Manager

Charter Communications

Total Loss Representative

USAA

Residential Sales Representative

ADT, ADT home security

Field Supervisor

Chalk Mountain Services

Security Domain Owner

Program Management Analyst

USAF - Civilian

Operations Security Analyst

Software Engineering Services

Intelligence Analyst

USAF

Master of Science - Cyber Security, Computer Science

Liberty University

BBA - Project Management

Colorado Technical University
  • CISSP - Certified Information System Security Professional (Previously held - able and willing to obtain within 3 months of hiring)


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Troy Richardson