Detail-Oriented Visual Merchandiser Manager with 6 years of experience in Visual Storytelling in the retail industry. Proficient in producing design ideas for displays and developing correlating floor plans to promote products and/or offers. Expert in high-level communications, detailed project management, and employee relationship building within the retail industry. Promoted twice within 2 years of employment at current employer due to 97% customer satisfaction and increased mobile device sales by 35%.
Hi, I’m
TATIANA FRANCIS
Brooklyn,NY
Summary
Overview
9
years of professional experience
1
Certification
Work History
Nike Inc
Social Listening Specialist (stretch Assignment)
04.2022 - 10.2022
Job overview
- Own and manage proactive leak detection program
- Monitored known potential Nike asset leaker social media profiles
- Leverage Link-fluence platform to detect “high heat” style leaks
- Identify opportunities to proactively prevent asset leaks in future
- Document leak findings and partner cross-functionally with Nike’s Brand Protection, Global Investigations, and Nike Intelligence teams to broaden scope of knowledge and reduce risk of confidential information exposure
- Extensive knowledge of social media and social listening programs
- Understanding of Consumer Code, Key business moments, and launch process
Nike Inc
Visual Merchandising Manager
09.2016 - Current
Job overview
- Supervise a team of 25 merchandising employees and monitoring adherence to company standards
- Assess weekly reports to fulfill merchandising needs and properly showcase key items
- Conduct 100% of all required sales and product training to the visual merchandising team and sales associates
- Develop marketing strategies and implementing creative promotional strategies, which resulted in over $25,000 in revenue monthly
- Restructured company merchandising standards to increase customer traffic and product exposure by 35%
Bath & Body Works
Assistant Store Manager
03.2018 - 10.2018
Job overview
- Applied performance data to evaluate and improve store operations, target current business conditions, and forecast needs by 30%
- Executed innovative sales expansion strategies, which resulted in a 12% increase in monthly sales
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Reduced company expenditures and met budget targets by closely monitoring, tracking, and controlling expenses by 25%
- Assisted with Human Resources functions such as payroll corrections, recruiting, and onboarding of new hires
Duane Read
Overnight Stock Lead
05.2016 - 12.2017
Job overview
- Performed audits and transfers of damaged and defective merchandise daily
- Supported the store management team in driving flawless execution of the stockroom standard operating procedures (SOP) to ensure efficient and effective processes, which maximized productivity and sales by 30%
- Tracked productivity and ensured that the stock team was meeting the standards and efficiency set by upper management
- Communicated daily goals and priorities to support over 20 associates, and redirected activities as necessary to achieve results by 20%
- Designed and placed advertising signs and displays of merchandise on shelves, end caps, or ceilings, which attracted customers and increased sales by 20%
Education
Magnet High SchoolQueens, NY
High School Diploma from Humanities and Arts
06.2013
University Overview
Skills
- Project Management
- Training & Development
- Visual Merchandising
- Product Knowledge
- Teamwork and Collaboration
- Social Media Platform Analyzing
- Creativity
- Customer Service
Websites
Certification
- The Radarly Essentials Certification, Linkfluence Academy - May 2022
Timeline
Social Listening Specialist (stretch Assignment)
Nike Inc
04.2022 - 10.2022
Assistant Store Manager
Bath & Body Works
03.2018 - 10.2018
Visual Merchandising Manager
Nike Inc
09.2016 - Current
Overnight Stock Lead
Duane Read
05.2016 - 12.2017
Magnet High School
High School Diploma from Humanities and Arts
- The Radarly Essentials Certification, Linkfluence Academy - May 2022
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