Microsoft Office Systems
Sophie Lea
Human Resource & Marketing
Sydney,NSW
Summary
Successful student with a strong desire to dedicate my career to Human Resource Management. Ambitious, career-focused and dependable candidate, successful at managing multiple priorities with high expectations and a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of post-secondary education
7
7
years of professional experience
Work History
HR Intern
Edelman
Sydney, NSW
06.2021 - Current
- Rose mandatory training levels by 20%
- Updated employee database with new employee information including termination updates, filling contact details and employment forms.
- Worked closely with the HR manager on payroll entries.
- Administered benefits programs, analyzed compensation and other competitive data.
Team Leader & Supervisor
Cronulla RSL
Sydney, NSW
02.2021 - Current
- Built strong relationships with both customers and staff through positive attitude and attentive response.
- Managed a team of 20 staff per day with over 500 customer's rotating through the venue.
- Mentored and guided employees to foster proper completion of assigned duties and promote increased sales.
- Moulded team and embraced change to adapt within dynamic market.
- Implemented new working processes to deliver multiple improvements.
Beverage & Gaming Attendant
Cronulla RSL
Sydney, NSW
12.2020 - 02.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Received over 2,000 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Maintained adequate levels of alcohol and well-stocked drink stations to keep service flowing smoothly.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Established opening & closing procedures to enhance the smooth flowing work environment, ensuring all tasks are completed to a high standard and on time.
Supervisor & Casual employee
Event Cinemas Miranda
Sydney, NSW
01.2018 - 02.2021
- Interviewed, hired and trained new employees for specific positions.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Successfully managed high volumes of client-facing interactions and established strong rapport with all consumers.
- Set overall vision and provided team leadership.
Casual Employee
San Churro Chocolateria
Sydney, NSW
03.2016 - 03.2019
- Carried out day-day-day duties accurately and efficiently.
- Supervised work of casual employees to keep on task for timely completion.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelor of Commerce - Human Resource Management & Marketing
The University of Wollongong
Wollongong, NSW 01.2019 - 02.2021
HSC Atar -
St Patricks College
Sutherland, NSW 01.2012 - 12.2018
Skills
Result Driven
undefinedSoftware
Adobe Creative Cloud Software
Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Achievements
Forage, NSW Government Virtual Internship Program (2021)
Given the opportunity to complete an internship program which relies heavily on high quality work and meeting deadlines and requirements. Completing a wide rotation, learning new skills as a policy officer, work health and safety, ICT policy and service designer.
University of Wollongong - Selective Summer School Program (2017).
An individual selected summer school program selecting high achieving year 12 students around New South Wales. Allowing year 12 students to jump-start their chosen career degree and get an introduction into university life. Upon successful achievement, you are guaranteed an early entry interview for any degree you wish and subject points towards your study of choice.
Duke of Edinburgh Award - Bronze, Silver and Gold Certificate (2015 - 2018)
Widely known internationally as the award for 'young hard workers who commit and challenge themselves to push their personal limits and recognize their own achievements'. Involving 3 years of fulltime volunteering, learning new skills and participating in physical recreation journeys.
Timeline
HR Intern
Edelman
06.2021 - Current
Team Leader & Supervisor
Cronulla RSL
02.2021 - Current
Beverage & Gaming Attendant
Cronulla RSL
12.2020 - 02.2021
Bachelor of Commerce - Human Resource Management & Marketing
The University of Wollongong
01.2019 - 02.2021
Supervisor & Casual employee
Event Cinemas Miranda
01.2018 - 02.2021
Casual Employee
San Churro Chocolateria
03.2016 - 03.2019
HSC Atar -
St Patricks College
01.2012 - 12.2018
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