Marianne Johnson
Apache Junction,AZ
Summary
To seek and maintain full-time position with professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent program support professional well-versed in evaluating behavioral and physical needs of clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Behavioral Health Technician Supervisor
Virtue RecoCenter
07.2020 - 12.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 30 min and every 15 min to check on residents.
- Facilitated on-site activities, support groups and outings for clients.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Taught clients how to complete basic household chores and prepare food.
- Prepared and submitted daily reports to management.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Counseled and mentored clients on substance use and life choices.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Performed client intake procedures according to internal standards for new admissions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment
- Used coordination and planning skills to achieve results according to schedule
- Conducted research, gathered information from multiple sources and presented results
- Resolved problems, improved operations and provided exceptional service
Lead BHT
Virtue Recovery Center
07.2020 - 12.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups and outings for clients.
- Performed client intake procedures according to internal standards for new admissions.
- Conducted client rounds every30 min to check on residents.
- Searched resident belongings prior to and during stays.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Worked with customers to understand needs and provide excellent service
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Developed team communications and information for meetings
- Developed and maintained courteous and effective working relationships
- Demonstrated respect, friendliness and willingness to help wherever needed
- Adhered to social distancing protocols and wore mask or face shield
- Identified issues, analyzed information and provided solutions to problems
- Proved successful working within tight deadlines and fast-paced atmosphere
BHT
Virtue Recovery Center
07.2020 - 12.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every [Timeframe] to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Taught clients how to complete basic household chores and prepare food.
- Prepared and submitted daily shift reports to management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Peer Support Specialist
Comunity Bridges
10.2019 - 09.2020
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Transported individuals to medical appointments and support meetings whenever needed.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery
- Transported individuals to medical appointments and support meetings whenever needed
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans
- Provided emergency response in crisis situations to diffuse tensions and prevent violence
Education
High School Diploma -
06.2002
Skills
- Excellent Customer Service Skills
- Sustainable Systems
- Coordinating Care
- Community Mental Health Programs
- Client Transportation
- Team Meetings
- Behavioral Health
- Floor Assignments
- EMR Systems
- HIPAA Requirements
- Documenting Behaviors
- Intake Assessment
- Client Documentation
Timeline
Behavioral Health Technician Supervisor - Virtue RecoCenter
07.2020 - 12.2022
Lead BHT - Virtue Recovery Center
07.2020 - 12.2022
BHT - Virtue Recovery Center
07.2020 - 12.2022
Peer Support Specialist - Comunity Bridges
10.2019 - 09.2020
Doherty High School - High School Diploma,
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