Spreadsheets - Excel and Google Spreadsheets
Manoj Mathew
Senior Analyst Operations Excellence
Chennai,TN
Summary
Methodical Operations Analyst well-versed in gathering, organizing and modeling data. Practiced at developing forecasts and reporting on relevant trends to facilitate strategic planning. Offering 14 years' experience and strong desire to make a positive impact on business operations.
Overview
4
4
Languages
3
3
Certifications
6
6
years of post-secondary education
15
15
years of professional experience
Work History
Senior Operations Analyst
Cognizant Technology Solutions
Chennai, Tamil Nadu
08.2006 - Current
- Authored operational forecast documents, helping senior leadership predict and prepare for forthcoming changes in finances or production.
- Participated in high-level strategy meetings, contributing to financial and logistical framework planning.
- Generated reports of findings to help management with making key decisions.
- Reviewed process failures and determined root causes.
- Generated CRM reports to maintain client records, including customer activity and personal data.
- Prepared maintenance and compliance reports for executive summaries and presentations.
- Facilitated portfolio performance review and implemented new strategies.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Identified issues, analyzed information and provided solutions to problems.
Education
Associate of Arts - Art History
Loyola College Autonomous
Chennai 07.2003 - 03.2006
Associate of Arts - Human Resources Management
Loyola Twinning Program
Chennai 06.2006 - 12.2009
Skills
Process updates
undefinedSoftware
Operating systems - Windows
Office suites - Microsoft Office
Presentation software - PowerPoint and Keynote)
Certification
Certified Six Sigma Yellow Belt, Cognizant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Volunteer Work/Community Involvement
Traveling
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Microsoft Excel - Excel Advanced
01-2021
Microsoft Azure 900
02-2020
Certified Six Sigma Yellow Belt, Cognizant
08-2011
Senior Operations Analyst
Cognizant Technology Solutions
08.2006 - Current
Associate of Arts - Human Resources Management
Loyola Twinning Program
06.2006 - 12.2009
Associate of Arts - Art History
Loyola College Autonomous
07.2003 - 03.2006
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