Cynthia Garcia
Euless,TX
Summary
I have worked in the hospitality field for over 20 years as a Freelancer or Independant Contractor with experience as a Catering Lead, Brand Ambassador, Reservation Agent, Recruitment, as well as over 5 years experience with sales and marketing. I would like to continue the customer service aspect and utilize or expand skills in a remote or work from home environment.
Overview
2
2
years of professional experience
Work History
Freelance Worker
Instawork
10.2021 - Current
- Identified defective products or machinery and reported to supervisor.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
Lead Server
Cajun Cravings
01.2021 - Current
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Conducted meetings with management to discus operational issues and develop ways to improve services.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Sales
Cynthia Garcia
01.2021 - Current
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
GED -
Skyline High School
Dallas, TX04.2000
Skills
- Crew Support
- Coordinate Events
- Customer Relations
- Production Support
- Work Planning and Scheduling
- Inbound Phone Calls
- OSHA Requirement Knowledge
- POS Transactions
- Train Employees
Timeline
Freelance Worker
Instawork
10.2021 - Current
Lead Server
Cajun Cravings
01.2021 - Current
Sales
Cynthia Garcia
01.2021 - Current
GED -
Skyline High School
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