Summary
Overview
Work History
Education
Skills
Work Availability
Affiliations
Quote
Languages
Timeline
SeniorSoftwareEngineer
Charoy Thurston

Charoy Thurston

Communications Specialist
New York

Summary

An enthusiastic, energetic and versatile professional with 10 years of effective strategic and analytical skills. Diligent technical, informative and scholarly wordsmith and researcher: able to communicate ideas and concepts to various audiences through meaningful content in various forms from creative to technical. Collaborative, resourceful, innovative: able to work individually on detailed projects without extensive support and contribute via a team-oriented approach. Manages numerous work streams simultaneously through diversified vessels and is adaptable and responsive to ongoing needs and changes of business climate with a solutions-oriented enthusiasm. Strong interpersonal skills and a multicultural understanding: able to coordinate projects and events while maintaining cross-sector partnerships and multinational relationships. Excellent reputation for resolving problems, improving client satisfaction and driving overall operational improvements.

Overview

7
7
years of post-secondary education
6
6
years of professional experience
3
3
Languages

Work History

QC Project Coordinator & Quality Specialist

Hill Dermaceuticals, Inc
2018-10 - 2020-02
  • Interpreted updates in U.S. and EU Pharmacopeias, manufacturer COAs and COCs to draft raw material, finished product/packaging specifications for analytical testing and quality processes.
  • Authored organization's CAPAs, NOEs, LIRs and Deviations through investigation and RCA.
  • Planned transfer of analytical tests and releases from U.S. to global markets.
  • Maintained and negotiated 50+ external lab contracts for routine analytical testing.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Managed raw material release process and cosmetic packaging approvals via evaluation of inspections, chromatography and data packages, reassay assignments and expirations per Title 21 of CFR 211.

Quality Assurance Supervisor

Oxygen Development
2017-12 - 2018-05
  • Independently trained and supervised team daily for highly-detailed/fast-paced environment to ensure quality processes were implemented throughout supply chain.
  • Drafted new formal processes and presented recommendations to senior and executive-level management to improve systems for both U.S. and foreign-based business units.
  • Created, coordinated and executed intensive training seminar and workshops for 100+ personnel across various departments in English and Spanish to ensure 100% competency of quality surveillance processes within production department and establish teams of SMEs.
  • Served as QA consultant to internal stakeholders, highlighting business units' priorities to strengthen KPIs.
  • Conducted qualitative and quantitative analyses to identify organizational bottlenecks and anticipated areas of opportunity following company policies and industry/federal regulations.
  • Provided development and production teams with insights and recommendations on usability and functionality by reviewing and analyzing internal data.

Lead Quality Assurance Specialist

Oxygen Development
2016-08 - 2017-12
  • Organized data collection and generation of APR and followed federal stability program for new and existing drug products to ensure FDA compliance/GMPs.
  • Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
  • Routinely tested products to align specifications with best practices and quality standards.
  • Prepared 8 monthly QA evaluation reports for management.
  • Performed 25 weekly standard inspections of first article and random sampling inspection to customer standards.
  • Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.

Project Assistant

Prime Stem Project UCF
2013-02 - 2014-05
  • Administered 10 technology projects, 2 marketing and 3 social media initiatives and established and managed learning communities and program curriculum for 97 scholars.
  • Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Collaborated with senior leadership to complete complex projects on time and under-budget.

Assistant Communications Planner

MediaCom
2011-11 - 2012-08
  • Assisted in media buying process through development of integrated campaign strategies, incorporating media outreach initiatives across multiple verticals to create unified branding.
  • Performed qualitative analysis to identify efficiency and effectiveness of various media opportunities and drafted agency point-of-views of unique media opportunities for client review.
  • Oversaw campaign budgets and financial reconciliation across 8 vertical accounts.
  • Served as primary liaison between media team, vendors, clients, and upper-level management.
  • Identified and monitored KPIs for new and existing digital media.
  • Maintained continuous check on metrics, optimizing and enhancing campaigns based on current trend data.
  • Incorporated media database technologies such as tagging, tracking and ad service metrics into media planning efforts.
  • Developed Onboarding Guide for future Assistant Media Planners incoming to organization.

Program & Event Coordinator

Machik
2010-08 - 2010-12
  • Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • 4th Annual Donor Even secured $40k in donor commitments and 1st Annual Machik Benefit Dinner raised $12k in pledges

Research & Development Specialist

Prime Time
2009-08 - 2010-01
  • Conducted needs assessment for grant proposal of low-income areas and poorly performing schools
  • Drafted, arranged and compiled 125+ survey responses of agency's community partners and maintained database (success of grant proposal resulted in grant-funded).
  • Administered statistical, qualitative and quantitative analysis.
  • Summarized search results by preparing written reports, graphs, fact sheets and tables.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.

Education

Master of Public Administration (MPA)

University Of Central Florida
2012-08 - 2013-08

Portuguese Language Certificates (6.3 CEUs)

Valencia College
2013-01 - 2014-05

Bachelor of Arts (BA) - Public Communications & Political Science, Spanish

Florida Atlantic University
2007-08 - 2011-08

Certificate of Advanced Spanish Language, Barcelona, Spain

University Of Barcelona
2009-05 - 2009-08

Skills

    Project Management

Research & Data Management

Total Quality Management

Intellectual Property Law

Event Planning

Performance Analysis

Information Security

Concept Development

Strategic Planning

Spanish

Portuguese

Document oversight

Business communications

Campaign support

Online and traditional marketing

Records and database administration

Data Analysis

Copywriting

Relationship development

Fundraising

Event execution

Information gathering and analysis

Business correspondence

Social media marketing

Project organization

Problem resolution

Operations support

Sponsorships

Adobe Creative Cloud

Digital marketing

Analytics and SEO

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • UC Davis, University of California (Coursera Online) Introduction to Search Engine Optimization, Expected Completion 12/2020
  • World Intellectual Property Organization (Self-Directed Online Course), Primer on Intellectual Property: Coursework covers fundamentals of IP law and contemporary issues impacting the IP field such as: new plant varieties, unfair competition, enforcement of IP rights and emerging issues in IP, Expected Completion 12/2020
  • Yale (Coursera Online) American Contract Law I & II: Coursework includes default vs. mandatory rules, property vs. liability rules, the Coase Theorem, Universal Commercial Code, formation defenses, performance and remedies, Expected Completion 01/2021
  • University of Pennsylvania (Coursera Online), Intellectual Property Law Specialization: Coursework in Intellectual Property Law, Copyright Law, Trademark Law and Patent Law, Expected Completion 01/2021

Quote

I feel that luck is preparation meeting opportunity.
Oprah Winfrey

Languages

Spanish

Portuguese

English

Timeline

QC Project Coordinator & Quality Specialist

Hill Dermaceuticals, Inc
2018-10 - 2020-02

Quality Assurance Supervisor

Oxygen Development
2017-12 - 2018-05

Lead Quality Assurance Specialist

Oxygen Development
2016-08 - 2017-12

Project Assistant

Prime Stem Project UCF
2013-02 - 2014-05

Portuguese Language Certificates (6.3 CEUs)

Valencia College
2013-01 - 2014-05

Master of Public Administration (MPA)

University Of Central Florida
2012-08 - 2013-08

Assistant Communications Planner

MediaCom
2011-11 - 2012-08

Program & Event Coordinator

Machik
2010-08 - 2010-12

Research & Development Specialist

Prime Time
2009-08 - 2010-01

Certificate of Advanced Spanish Language, Barcelona, Spain

University Of Barcelona
2009-05 - 2009-08

Bachelor of Arts (BA) - Public Communications & Political Science, Spanish

Florida Atlantic University
2007-08 - 2011-08
Charoy ThurstonCommunications Specialist