Self-directed professional and innovative thinker with a knack for developing creative solutions to complex problems. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
10
10
years of professional experience
Work History
Academic Resources & Planning Analyst
California State University Northridge
Northridge, California
01.2019 - 03.2022
Primary contact for all lecture and conference room use throughout the year. Responsible for determining and consistently using parameters in room scheduling software to optimize the use of academic space on campus. Analyzes room requests from individual colleges/departments and determines the best utilization of lecture rooms for the entire campus. Communicate effectively with College SOLAR Coordinators to provide guidance on space utilization and policies (e.g. events, workshops, training's, meetings, etc).
Facilitates the processing of the room reservation request form, generates and distributes the weekend room use to Physical Plant Management and Department of Public Safety.
Preparation of routine analysis (room utilization report, aberrancy scheduling, class hour analysis, low enrollment, schedule of classes).
Support procurement transactions (i.e. orders, equipment, furniture, chargebacks).
Software implementation from EMS to Ad Astra by adding campus room data, created regions to filter based on campus geography, various college calendars and continuous trainings offered on new scheduling software on an as need basis.
Chapter Programs Associate
California State University, Northridge
Northridge, California, United States
02.2013 - 01.2019
Liaised with Alumni Chapters to design and distribute event-related marketing materials (e.g. Website, event registration site, email blasts, event flyers, social media, etc).
Initiated the development of a paperless iPad event check-in/ticketing system.
Increased annual event activity by 25%, revitalizing 25 Career, Cultural and Special Interest Alumni Chapters.
Management and reporting of $125,000 across individual Chapter program budgets.
Production oversight of over 150 networking, career development, mentoring and fundraising events.
Conceptualize and oversee marketing and branding for Alumni Chapter events and programs.
Cultivate strategic partnerships between volunteer leaders, faculty and departments to fully align the vision for successful Alumni Chapter programs and event offerings.
Enrolled Alumni Chapters to implement fundraising-centric, self-supporting management and event models, resulting in increased revenue for professional development and networking events among all 25 Alumni Chapters.
Event logistics including, but not limited to contracting with vendors, site layout, budgeting, billing, catering, room rentals, reservation processing, on-site management, and serving as the event's primary point of contact.
Lead and trained 100+ volunteers for various alumni, student and community events.
Represents and speaks on behalf of the Alumni Relations Department at on and off campus conferences and meetings.
Operations Manager
Premiere Valet Services
Los Angeles, California, United States
01.2012 - 01.2013
Enhanced guest experiences by expanding working knowledge of event parking practices.
Coordinated parking logistics for 200+ vehicles.
Learned relevant parking regulations and special permitting throughout the greater Los Angeles area.
High profile events transportation logistics.
Oversaw event scheduling, including 20 retail locations and various private parties.
Responsible for the hiring and supervision of 200 valet attendants.
Processed event inquiries, quotes, and provided concierge-level servicing of guest/client event-related questions and special requests.
Implemented an enhanced employee profile database including a scheduling system, availability interface, and an employee image with performance notes.
Education
Master of Science - Instructional Design And Technology
California State University - Fullerton
Fullerton, CA
05.2022
Bachelor of Arts - Liberal Studies; Minor: Marketing
California State University, Northridge
Northridge, CA
05.2017
Skills
Course material creation
Implementation support
Teamwork and Collaboration
Attention to Detail
Excellent Communication
Cultural Awareness
Google Workspace
Industry best practices
Small-Group Instruction
Adult learning theories
Academic standards
Allocating resources
Resources allocation
Learning resources
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t fear failure. Not failure, but low aim, is the crime. In great attempts it is glorious even to fail.
Bruce Lee
Timeline
Academic Resources & Planning Analyst
California State University Northridge
01.2019 - 03.2022
Chapter Programs Associate
California State University, Northridge
02.2013 - 01.2019
Operations Manager
Premiere Valet Services
01.2012 - 01.2013
Master of Science - Instructional Design And Technology
California State University - Fullerton
Bachelor of Arts - Liberal Studies; Minor: Marketing
California State University, Northridge
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