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Brent Moore
Monroe,LA
Summary
Meticulous Store Administrative Assistant offering over 5+ years of experience providing administrative support to over 250 employees in the retail and retail sporting goods industry. Successful at recruiting desirable candidates who align with the overall business objectives and by motivating and coaching them about the company's culture. Interviewed over 400 applicants and led orientation of over 150 new hires since first year as an Administrative Assistant. Seeking to take efforts to an entry-level HR role and develop into a mid-level HR role in the long run.
Overview
6
6
years of professional experience
Work History
Online Adjunct Instructor
Southern New Hampshire University
Remote, LA
05.2021 - Current
- Engaged with over 150 college students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Used D2L Brightspace LMS to manage and report over 30 students' attendance and grades each term.
- Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning.
- Used lectures, discussions and demonstrations to increase learning and classroom success.
- Taught over 8 terms in undergraduate classes in Human Resource Management.
- Used variety of instructional methodologies and technology to keep Human Resources' courses interesting and engaging.
Administrative Assistant
Dick's Sporting Goods, Inc
Monroe, LA
06.2017 - Current
- Coordinated, trained, developed, and coached new hires in company processes, product knowledge, customer service and selling techniques through orientation and onboarding.
- Set training metrics and monitored training reports for 50+ employees within Learning Management System that promotes weekly, monthly, and quarterly reports; accomplished 99.5% store training completion rate.
- Attended store leadership meetings with other sales leads and management by using daily, weekly, monthly, quarterly, and yearly store metrics to strategize ways into making operational flow exceed expectations.
- Built strategies through store recruitment process using Oracle Taleo Applicant Tracking System to recruit and interview desirable candidates over total applicant pool of over 200+.
- Provided sales support by managing customer loyalty programs, working registers, sales floor, and omni-channel sales; bolstered 95% on average omni or web-based sales.
Ramp Agent
United Airlines
Houston, TX
06.2016 - 08.2016
- Used conveyor belts to load and unload luggage, mail, and other freight up to 75 lbs., from B737s, A320s, ERJ175s, and CRJ700s with average of four (4) flights per day without any delay.
- Connected APUs to aircraft and inserted and took out bypass pins.
- Marshaled and wing-walked aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Education
Master of Science - Human Resource Management
Southern New Hampshire University
Manchester, NH03.2021
Certificate - Business Analytics
Harvard Business School
Remote09.2020
Bachelor of Science - Business Management
Louisiana State University And A&M College
Baton Rouge, LA08.2015
Skills
- Online teaching
- Classroom management
- Customer Service and Sales
- Learning Management System
- Applicant Tracking System
- Teamwork
- Leadership
- Mentorship
- Analytical
- Interpersonal
- Writing
- Recruiting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The more rejections one gets after many tries, the most likely they'll be in a position better than what was expected in due time with faith and patience.
Brent Theron Moore
Timeline
Online Adjunct Instructor
Southern New Hampshire University
05.2021 - Current
Administrative Assistant
Dick's Sporting Goods, Inc
06.2017 - Current
Ramp Agent
United Airlines
06.2016 - 08.2016
Master of Science - Human Resource Management
Southern New Hampshire University
Certificate - Business Analytics
Harvard Business School
Bachelor of Science - Business Management
Louisiana State University And A&M College
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