Benard Otieno
Cloud Core Network Engineer
Nairobi,Kenya
Summary
Certified Cloud and Telecommunications Network engineer, with over 8 years experience.
Highly Reliable and skilled in design, operations, troubleshooting and optimization of Infrastructure and services.
Excellent ability to adopt to changing environment, work under pressure and embrace new technologies.
Overview
2
2
Certifications
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Cloud Core Network Service Engineer
Safaricom PLC
Nairobi, Kenya
06.2018 - Current
- Used metrics to monitor application and infrastructure performance to maintain expected levels of SLO.
- Analyze and design cloud infrastructure and services following industry recommended practices to meet both security and availability requirement.
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud Infrastructure, in a repeatable and easy to maintain fashion.
- Reviewed existing systems and Resources Utilization and made recommendations for improvements and expansion.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
- Collaborated with engineers in disaster planning, network backup and recovery process monitoring to ensure over 99% service availability.
- Oversaw software patch updates and software version upgrades to maintain up to date and secure systems.
Core Network Engineer
Huawei Technologies
Nairobi, Kenya
04.2013 - 05.2018
- Provided complete end-to-end engineering and installation of voice and data network solutions.
- Initiated and managed network health checks to verify network hardness and resilience.
- Monitored network capacity and performance to diagnose and resolve complex network problems and ensure SLA is maintained.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Provided network support services for devices such as Mobile soft switches, Media gateways, routers and other hardware.
- Track latest software versions release and recommended a rollout schedule to the customers.
- Provided detailed network diagrams, process flow charts and procedural guidelines.
- Recommended options and assisted the customers to perform and document disaster recovery, remote access and business continuity tests.
- Escalated emergency technical issues beyond scope to maintain optimum up-time.
Education
Some College (No Degree) - Cloud Computing, Digital Skills
Strathmore University
Kenya 01.2019 - 06.2019
Bachelor of Science - Computer Networking And Telecommunications
JKUAT University
Nairobi Kenya 05.2008 - 12.2012
Skills
Ability to design, implement and maintain solutions in Google Cloud Platform
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Google Cloud Certified Professional Cloud Network Engineer
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Some College (No Degree) - Cloud Computing, Digital Skills
Strathmore University
01.2019 - 06.2019
Cloud Core Network Service Engineer
Safaricom PLC
06.2018 - Current
Core Network Engineer
Huawei Technologies
04.2013 - 05.2018
Bachelor of Science - Computer Networking And Telecommunications
JKUAT University
05.2008 - 12.2012
Google Cloud Certified Associate Cloud Engineer
Google Cloud Certified Professional Cloud Network Engineer
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