Andry Aucoin
Slidell,Louisiana
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Body Shop Parts Manager
Collision Xperts
New Orleans, LA
2019 - Current
- Streamlined parts procurement processes, enhancing inventory accuracy and reducing turnaround times for body shop operations.
- Led cross-functional collaboration with technicians to optimize parts availability and elevate customer satisfaction levels.
- Coordinated with staff to improve team productivity and performance.
- Analyzed sales data to forecast demand trends, aligning inventory levels with projected business needs effectively.
Tire Sales Manager/Service Advisor
Crossgates Firestone/D&G Automotive
Slidell, Louisiana
07.2013 - 11.2019
- Excellent ability to communicate in person or on the phone.
- Certified expert tire professional.
- Complete additional training and education in a timely manner.
- Meet and exceed goals and quotas based on previous year's performance.
- Handle open and close procedures and money handling.
- Able to integrate new computer systems.
- Coordinating recommendations with technicians and presenting to customers.
- Ensured technicians performed all actions in accordance with company standards to include safety, conduct, and proper company resources.
Customer Service/Operations
American Tire Distributors/Consolidated Tire and Oil/ Big Four Tire Distributors
Pearl River, Louisiana
03.2006 - 08.2012
- Provided excellent customer service
- Responsible for inbound calls for sales/service
- Documented customer orders and ensured accuracy of orders
- Manage accounts receivable for collections, credits, and past dues
- Utilize extensive knowledge of products offered to receive incoming trucks and verify accuracy of shipments
- Check and maintain inventory
- Prepare orders for shipments according to pick tickets and customer requests
- Manage organize and prioritize job duties within the company
Lead Operator
Budget Print Center
Slidell, Louisiana
02.2005 - 03.2006
- Examine job orders to determine details such as quantities to be printed, production times, stock specifications, colors and color sequences.
- Inspect and examine printed products for print clarity, color accuracy, conformance to specifications, and external defects
- Responsible for handling all inbound sales and service calls
- Produced invoices and quotes for customers
Tool Technician/Customer Service
Richard St. Pe Company – Industrial and Utility Service
Slidell, Louisiana
05.2000 - 02.2005
- Excellent ability to communicate in person or on the phone.
- Certified expert tire professional.
- Complete additional training and education in a timely manner.
- Meet and exceed goals and quotas based on previous year's performance.
- Handle open and close procedures and money handling.
- Able to integrate new computer systems.
- Coordinating recommendations with technicians and presenting to customers.
- Ensured technicians performed all actions in accordance with company standards to include safety, conduct, and proper company resources.
Education
Some College (No Degree) - General Studies
Delgado Community College
Slidell, LA08.
High School Diploma -
Northshore High School
Slidell, Louisiana05.2004
Certification
- Completed Fire Protection District 1 Fire Academy
- Hazardous Material Awareness Certified
- Incident Command System 100, 200, 700, 800
- February 15, 2007 – Firefighter- Examination
Timeline
Tire Sales Manager/Service Advisor
Crossgates Firestone/D&G Automotive
07.2013 - 11.2019
Customer Service/Operations
American Tire Distributors/Consolidated Tire and Oil/ Big Four Tire Distributors
03.2006 - 08.2012
Lead Operator
Budget Print Center
02.2005 - 03.2006
Tool Technician/Customer Service
Richard St. Pe Company – Industrial and Utility Service
05.2000 - 02.2005
Body Shop Parts Manager
Collision Xperts
2019 - Current
Some College (No Degree) - General Studies
Delgado Community College
High School Diploma -
Northshore High School