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AMY SHIPMAN
Boerne,Texas
Summary
Results-oriented professional experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder who builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
43
43
years of professional experience
Work History
Educator/Team Leader
Leon Springs Elem./Northside ISD
San Antonio, TX
08.2010 - Current
- Participated in weekly Professional Learning Communities to discuss student data to drive instruction
- Created, trained, and deployed LMS for remote teaching including synchronous and asynchronous learning using numerous technology-based learning applications
- Completed training and yearly TELPAS certification for ESL students
- Created changing environments for student engagement and optimal learning, problem solving, and flexible decision making
- Mentored and guided students to foster proper completion of assigned duties while using critical thinking skills
- Conducted training and mentored team members to promote productivity, accuracy and commitment to differentiated instruction
- Built strong relationships with students, families, and peers through positive attitude and attentive response
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom
- Planned and implemented integrated lessons to meet state standards
- Promoted physical, mental and social development using classroom games and activities
- Encouraged creative and critical thinking and motivated students by addressing individual strengths and weaknesses based on ongoing assessment data
- Evaluated and revised lesson plans and course content to achieve student-centered learning
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom
- Attended and facilitated IEP meetings for students and families. Worked collaboratively with special education teacher to design specialized lessons
- Piloted State of Texas writing program to address proposed state subject area competencies and standards
Private Tutor, Educator
Self Employed
San Antonio, TX
08.2010 - Current
- Generated handouts and learning materials to enhance education
- Generated reports and provided feedback to students, supporting personal learning and development
- Reviewed materials for student classes to enhance learning and used unique ways to reinforce program materials
- Collaborated with adults and children to provide safe and educational experience
- Arranged tutoring environment to support optimal learning
- Monitored student progress closely and used software resources to organize milestones and compile reports
- Used tutoring software resources for different individuals with unique learning styles
- Developed and implemented engaging lesson plans to keep learner attention
- Used positive reinforcement, repetition and review to help students master challenging material
- Taught and assisted students in such areas as language arts and math, creating tailored lesson plans and study guides on subject matter
- Met with students and discussed educational goals and expectations
- Kept and reviewed academic records for students to determine areas to cover in tutoring sessions
- Provided one-on-one and small group instruction to over 10 students falling behind in various content skills
- Monitored and assessed understanding of difficult concepts and adjusted lesson accordingly
- Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style
- Traveled to various locations to provide tutoring sessions to students in need
- Tutored struggling, average and advanced students in various course materials
- Differentiated instruction to meet needs of diverse learners
- Taught students remotely via live Zoom sessions during COVID
- Integrated technology into sessions to further enhance student learning
Educator, Teacher
Stafford Elementary School/Edgewood ISD
San Antonio, TX
08.2008 - 05.2010
- Received recognition - Teacher of the Year in 2009 for implementing successful classroom engagement and learning methods
- Collaborate with peers on different approaches to improve student learning
- Planned lessons according to district standards to cover requirements and prepare for standardized tests
- Implemented classroom management improvements to enhance class morale and engagement
- Assessed student progress by administering tests and evaluating results
- Kept classroom clean, organized, and safe for students and visitors
- Collaborated with administrators on classroom policies, management strategies and discipline
- Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings
- Chaperoned field trips to maintain safety and encourage learning
- Sourced supplies to fill gaps in student activities
- Built positive relationships with parents to involve families in educational process
- Taught students subject-specific material, learning strategies and social skills
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
- Assessed student learning progress and comprehension with routine tests and standardized examinations
- Promoted exploration of building blocks of learning by leading diverse, hands-on activities
- Retained student interest and maximized receptive learning
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
General Manager
Star Shuttle & Charter
San Antonio, TX
04.2001 - 08.2008
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning generating average yearly revenue of 12,000,000
- Managed transportation fleet of 40-plus vehicles
- Completed projects by effectively delegating tasks and overseeing employee performance with staff of over 80 employees
- Participated in local, regional, state, and international planning, marketing, and sales activities
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Developed and maintained relationships with customers and suppliers through account development
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
- Implemented operational strategies and effectively built customer and employee loyalty
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Built local sales and marketing plan for each targeted district within defined territory
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders
Tour Manager
Star Shuttle & Charter
San Antonio, TX
08.2000 - 04.2001
- Developed and provided sales and technology training
- Implemented new charter and customer service software
- Oversaw marketing, PR and promotions
- Coordinated accommodations for charter and tour transportation between destinations
- Located vendors for necessary supplies and equipment and organized on-time charter and tours
- Controlled overhead costs and logistical expenses to meet tour budget goals of $1 million
- Built personal relationships with customers to promote positive experiences averaging 150 calls per day
- Researched and studied on topics that pertained to tour locations so that such information could be added to tours
Owner
Amy’s Tour & Travel
Boerne, TX
10.1998 - 08.2000
- Managed day-to-day business operations including scheduling, travel planning, sales and marketing
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed
- Arranged travel accommodations for groups
- Managed day-to-day business operations on tours
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs for $500,000 business
Group Sales Manager
AJ Travel
San Antonio, TX
07.1997 - 09.1998
- Developed group tour department: including planning sales, and operation of group travel
- Built relationships with customers and community to establish long-term business growth
- Achieved sales goals of $250,000 and service targets by cultivating and securing new customer relationships
- Demonstrated products to show potential customers benefits and advantages and encourage purchases through sales and marketing materials
Director of Tour & Travel
Rent-a-Van & Bluebonnet Coaches
San Antonio, TX
01.1996 - 07.1997
- Managed charter and tour department daily operations
- Increased charter business 79% within 18-month period
- Built personal relationships with customers to promote positive experiences
- Guided groups of up 57 people on tours
- Developed tour programming to enhance customer experiences
- Arranged and implemented large group charter moves
- Assisted in recruiting, hiring and training of team members
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Director of Sales and Marketing
Texas Cavalcade
San Antonio, TX
12.1993 - 12.1995
- Performed competitive analyses and adjusted sales and marketing strategies accordingly for the following companies: IMAX Theatre, San Antonio City Tours, Texas National Tour Company, Enroute Tour & Travel, San Antonio Lodging Line
- Managed sales promotions and marketing strategies
- Implemented sales and marketing program to support company objectives, resulting in 78% increase in new business
- Analyzed sales and marketing data for improved strategies for seven companies worldwide
- Organized events and participated in presentations and trade shows related to local, regional, state and national conferences and conventions
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
Sales Manager
Kerrville Tours – DBA Kerrville Bus Company
San Antonio, TX
12.1990 - 12.1993
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Organized promotional events and interacted with community to increase sales volume
- Produced proposals and color tour catalog of 40 tours for clients
- Identified, hired and trained highly qualified staff of 15 by teaching best practices, procedures and sales strategies
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
Education
Master of Arts - Teaching
Grand Canyon University
Phoenix, AZ2011
Generalist EC-4 Certification - ESL And Special Education Supplemental Cert.
Region 20 - TOPP
San Antonio, Tx09.2008
BBA - Marketing
St. Mary's University
San Antonio, TX1989
Skills
- Coaching and Mentoring
- Effective Verbal and Written Communication
- Strategic Planning and Prioritization
- Analytical Thinking and Attention to Detail
- Employee Motivation and Performance
- Continuous Professional Improvement
- Collaborative Environments, Teamwork
- Originality, Creativity, Innovative, Critical Thinking
- Operational, Sales and Marketing Analysis
- Executive Leadership and People Development
- Instructional Techniques and Program Design
- Technology Integration
- Complex Problem-Solving
- Instruction, Training and Implementation
- Technology savvy: Microsoft Suites Apps, Google Suites, LMS, Educational Learning Apps
Accomplishments
Project 1: Blended Learning - Whatachoice Board
- Created a blended learning choice board platform for differentiated instruction of students improving students grade efficiency
- Developed product branding and accountability system, which improved efficiency
- Crafted a comprehensive testing regime using Schoology (LMS)
- Promoted parental awareness and buy-in by creating and presenting a menu driven presentation
Project 2: HB4545 Intervention – Whatachoice Entrée
- Contacted parents at BOY with instruction plan
- Designed specialized instruction to meet individual student’s deficits
- Developed and facilitated instruction and testing
- Analyzed data for mastery of skill or reteach skill
- Increased STAAR reading scores by 25% from 65% to 90%
- Increased STAAR math scores by 35% from 44% to 79%
Project 3: Critical Thinking Skills – Think Tank
- Created critical thinking stems poster, materials, and a rubric for students
- Modeled and implemented critical thinking stems in conversations and in writing
- Measured specific critical thinking stems in specific content areas
- Applied critical thinking stems to created assessments and activities to increase reading and math scores
- Planned and communicated vertical alignment between the 4th and 5th grade teams
- Increased CIP (Campus Improvement Plan) exceeded math goal from 35% to 47% and exceeded reading goal from 66.3% to 69%
Project 4: Tour Department Travel Catalog
- Negotiated venue fares, lodging and ground for a $1 million travel program
- Arranged and coordinated accompanying tour guides, food, and attraction venues
- Planned, prepared and developed cost written itineraries for group travel to sell to individuals
- Established travel policies and developed procedures for expense reporting
- Marketed and sold tour packages through local, regional, and state promotions
- Created a color catalog displaying over 40 extended day tours for customers
Timeline
Educator/Team Leader
Leon Springs Elem./Northside ISD
08.2010 - Current
Private Tutor, Educator
Self Employed
08.2010 - Current
Educator, Teacher
Stafford Elementary School/Edgewood ISD
08.2008 - 05.2010
General Manager
Star Shuttle & Charter
04.2001 - 08.2008
Tour Manager
Star Shuttle & Charter
08.2000 - 04.2001
Owner
Amy’s Tour & Travel
10.1998 - 08.2000
Group Sales Manager
AJ Travel
07.1997 - 09.1998
Director of Tour & Travel
Rent-a-Van & Bluebonnet Coaches
01.1996 - 07.1997
Director of Sales and Marketing
Texas Cavalcade
12.1993 - 12.1995
Sales Manager
Kerrville Tours – DBA Kerrville Bus Company
12.1990 - 12.1993
Master of Arts - Teaching
Grand Canyon University
Generalist EC-4 Certification - ESL And Special Education Supplemental Cert.
Region 20 - TOPP
BBA - Marketing
St. Mary's University
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