AMELIA NORRIS

SOCIAL ADVOCACY | CRISIS COUNSELOR ADVOCATE Crisis Counselor and Army Veteran with 11+ years as a proven leader and manager able to multi-task missions, projects, and programs placing the right personnel and resources as needed to meet internal and external requirements. Possess a comprehensive background in mental and behavioral health, care management, and medical services. Skilled in case management, crisis intervention, assessment, patient support, and customer service. Proven ability to combine vision, ingenuity, and strong business acumen with well-in-depth knowledge of mental health and the healthcare system to fill a Crisis Counselor role and leadership qualities to support organizational effectiveness, reach, and overall expansion. Accomplished Jewelry Sales professional skilled in establishing lasting relationships with clients and management staff. Expert in jewelry and diamonds, fancy diamonds, natural stones and lab as well sales with training in POS system operation. Known for reliability and closing sales quickly. Passionate eBay offering 7 years of experience as brand ambassador for fine jewelry. Excellent visual perception, critical thinking and deductive reasoning skills. Advanced knowledge of diamonds, colored stones, precious metals and jewelry features. Demonstrated success in building rapport with co-workers and customers.