AMANDA ROJAS
CORPUS CHRISTI,TX.
Summary
Career Objectives Seeking a position utilizing supervisory experience and strong organizational skills. Specifically Interested in a position to a Well-Established Company with Strong Structure and Foundation. Summary of Qualifications More than 20 years of customer service. Skills include: Individual and group Training Client Service Delegating task to the correct people for the right job duties Admin Work, dealing with clients on a daily basis Billing and Invoicing Clients
Overview
11
11
years of professional experience
Work History
Senior ROI Specialist
MRO Corporation
Norristown, PA
08.2020 - Current
- Maintained accuracy, completeness and security for medical records and health information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Accurately pulled patient records for upcoming appointments and procedures, typically within 24-hour period.
- Secured medical records against loss or unauthorized access.
- Utilize EHR to manage and confirm patient data, such as insurance, demographic and medical history information.
- Compiled electronic patient records covering conditions, treatments and diagnoses.
- Processed patient admission and discharge documentation.
- Supported smooth admission and discharge processes by handling associated documents.
- Used correct diagnosis-related groups based on patient encounter details.
Sales Catering Manager/Front Desk
Emerald Beach Hotel
Corpus Christi, Tx.
08.2018 - 12.2019
- Sell the hotel, sell meeting space, sell catering, establish corporate accounts, outside sales calls, etc
- Greet Guests, Check in and Out Guest, Pre-Block Guest
- Make Reservations, invoice clients/guest folios as needed via email or fax.
Catering Sales Coordinator
American Bank Center
Corpus Christi, Tx.
05.2015 - 06.2018
- Responsible for proactively reaching out to clients who have conventions, trade shows, social events, auditorium performances, arena shows, etc
- Booked at the facility to sell the SAVOR product to maximize F & B revenue and profits
- Assist clients in developing menus for events and partner with Executive Chef to establish pricing within guidelines of budgeted food, labor cost, goals, and kitchen capabilities - Meets with clients and conducts tastings as needed for banquets and special events - Produce Banquet Event Orders for each event and distribute to the SAVOR Operations team - Lead weekly meetings to review all events from a 2 week stand point - Develop proposals for potential client’s and partner with Director of Sales, and Sales Account Executive to attend site visits when needed - Coordinates scheduling in Fastbooks and SMG Booking Software - Submit paperwork to TABC to get necessary permits for events requiring alcohol - Create F & B Contracts and take payments or refer client to SAVOR Accounting Manager - Solicit post event feedback and referrals for future bookings - Amend Pre-Cons, Post Cons, Site Visits, all kinds of meetings.
Sales Coordinator
Holiday Inn Airport Conference Center
Corpus Christi, Tx.
05.2014 - 04.2015
- Make Reservations, book all events from weddings, corporate, school events, ect
- Email clients, billing, open house accounts, close house accounts, make group blocks in opera system, communicate with all departments to make sure everyone is on the same page
- Help with front desk as needed
- Made Banquet Event Orders for all departments and clients.
Sales Manager
Courtyard by Marriott
Corpus Christi, Tx.
03.2013 - 09.2014
- Sell the hotel, sell meeting space, sell catering, establish corporate accounts, outside sales calls, daily reporting, budgeting, update accounts such as smerf, reunions, groups, schools, etc.
Radisson with 3
03.2013 - 10.2013
- Sell the hotel, sell meeting space, sell catering, establish corporate accounts, outside sales calls, daily reporting, budgeting, update accounts such as smerf, reunions, groups, schools, etc.
Key Holder
Justice Just For Girls
Corpus Christi, Tx.
11.2009 - 06.2011
- In Charge of opening and closing the store
- Train new hires, delegate duties to employees during floor sets, new store marketing, new coupons
- Conference Calls, Shipping, Receiving Shipment, Deposit Funds from store to bank.
Education
High School Diploma -
Mary Carroll High School
Skills
- Computer Skills
- Typing Skills:
- 50 WPM
- Apple or Macintosh Computers
- Email Software (Outlook, Thunderbird, etc)
- Internet Browser (Internet Explorer, Firefox, ect)
- Chrome
- Personal Computers
- Word Processing Software (Word, Word Perfect, Excel ect)
- Driver’s License
- Class C – Standard Driver’s License
Timeline
Senior ROI Specialist
MRO Corporation
08.2020 - Current
Sales Catering Manager/Front Desk
Emerald Beach Hotel
08.2018 - 12.2019
Catering Sales Coordinator
American Bank Center
05.2015 - 06.2018
Sales Coordinator
Holiday Inn Airport Conference Center
05.2014 - 04.2015
Sales Manager
Courtyard by Marriott
03.2013 - 09.2014
Radisson with 3
03.2013 - 10.2013
Key Holder
Justice Just For Girls
11.2009 - 06.2011
High School Diploma -
Mary Carroll High School
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