Aisha Kazi

• Verify customers' credit, and establish how customers will pay for accommodations.
• Make and confirm reservations.
• Compute bills, collect payments, and make change for guests.
• Record guest comments or complaints, referring customers to managers as necessary.
• Review accounts and charges with guests during check-out process.
• Transmit and receive messages, using telephones or email.
• Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
• Maintained high customer satisfaction and performance with hands-on and collaborative style

• Researched or recommended textbooks, software, equipment, or other learning materials to complement tutoring.
• Organized tutoring environment to promote productivity and learning.
• Reviewed class material with students by discussing text, working solutions to problems, or explaining worksheets/assignments.
• Provided feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.
• Prepared lesson plans/learning modules for tutoring sessions according to students' needs and goals.
• Developed teaching or training materials, such as handouts, study materials, or quizzes.
• Assessed students' progress throughout tutoring sessions.
• Responded to after hours email and telephone requests to provide students assistance with specific questions

• Collaborated with students, parents, teachers, and/or school administrators to determine student needs, develop tutoring plans, or assess student progress.
• Communicated students' progress to students, parents, or teachers in written progress reports.
• Maintained records of students' assessment results, progress, feedback, or school performances, ensuring confidentiality of all records.
• Prepared lesson plans or learning modules for tutoring sessions according to students' needs and goals.

Relevant Coursework:

Advanced Placement Chemistry

Advanced Placement Biology

Advanced Placement Spanish IIII

Advanced Placement English Language and Composition III

Advanced Placement Psychology

Advanced Placement United States History

Advanced Placement Environmental Science

Advanced Placement Government

Advanced Placement Macroeconomics

Advanced Placement Biology/Chemistry: Research and Design