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AARON STEWART
Senior Claims Officer
Port Of Spain,POS
Summary
As a Senior Claims Officer with over Nine (9) years of successful experience in Claims Management and Customer Service. Recognized consistently for performance excellence and contributions to success in the various organizations I have worked with. Strengths in Claims Negotiations and Settlements backed by training in areas of Law, Insurance and Management.
Driven to harness my talents to the development of the organization in which I am employed, while gaining knowledge of new skills and expertise.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work History
Senior Claims Officer
Massy United Insurance Limited
Port Of Spain
02.2016 - Current
- Negotiating settlements proactively to avoid claims proceeding to litigation.
- Payment Approvals and Review all Non-Motor lines of business.
- Managing property damage claims in litigation to maximize recovery attempts.
- Settle bodily injury claims efficiently and economically.
- Handle all Pre-Action Matters for all lines of business (Workmen Compensation, Employer’s Liability, Public Liability, Motor etc.).
- Manage Litigation portfolio for all lines of business.
- Liaise with Attorneys to formulate strategies in relation to efficient and economical claim settlements and manage claim reserves.
- Compilation of data for monthly claim department reports and requests for loss experience by Brokers.
- Review, research and analyze information to confirm liability and quantum.
- Research and consolidate various authorities to aid in claim settlements.
- Draft, prepare and negotiate on settlement proposals.
- Open and maintain claimant files (both electronic and hard copy files).
- Assess and document information received to determine insurance coverage and appropriate action to be taken.
- Update customer records and prepare various departmental letters.
- Enter and discharge payments.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Bodily Injury Litigation,Claims Officer
Massy United Insurance Limited
Port Of Spain
01.2016 - Current
- Negotiating settlements proactively to avoid claims proceeding to litigation.
- Managing property damage claims in litigation to maximize recovery attempts.
- Settle bodily injury claims efficiently and economically.
- Handle all Pre-Action Matters for all lines of business (Workmen Compensation, Employer’s Liability, Public Liability, Motor etc.).
- Manage Litigation portfolio for all lines of business.
- Liaise with Attorneys to formulate strategies in relation to efficient and economical claim settlements and manage claim reserves.
- Compilation of data for monthly claim department reports and requests for loss experience by Brokers.
- Review, research and analyze information to confirm liability and quantum.
- Research and consolidate various authorities to aid in claim settlements.
- Draft, prepare and negotiate on settlement proposals.
- Open and maintain claimant files (both electronic and hard copy files).
- Assess and document information received to determine insurance coverage and appropriate action to be taken.
- Update customer records and prepare various departmental letters.
- Enter and discharge payments.
- Handling queries from insured’s, attorneys, service providers, Agents & Brokers.
- Draft, prepare and negotiate on settlement proposals.
Motor Claims Officer
Massy United Insurance Limited
Port Of Spain
01.2016 - Current
- Develop and maintain customer relationships Liaise with the Customer Service Department to ensure customer complaints are logged and managed timely.
- Provide feedback to customers.
- Provide advice to claimants on any issues that arise.
- Liaise with relevant internal staff to determine liability.
- Survey and assess damage to vehicles.
- Appoint loss adjuster and/or investigator using relevant documents.
- Follow up and review reports from loss adjustors and/or investigators.
- Efficient negotiation settlement terms and quantum for claims.
- Prepare and compile purchase orders.
- Identify all potential recovery cases and prepare necessary Recovery Letter.
- Take possession of and record salvages.
- Enter and discharge payments.
- Update and maintain claim files.
Subrogation Officer
Nagico Insurances
Port Of Spain
11.2015 - 02.2016
- To process claims recoveries for motor line of insurance.
- Handle all recovery correspondence.
- Maintain accurate records.
- Data reporting.
- Negotiate settlement/payments of outstanding recoveries.
Assistant Claims Technician
COLFIRE
Port Of Spain
01.2013 - 09.2015
- Purchase Orders preparation.
- Direct liaison with clients.
- Negotiation of settlement figures.
- Inspection of claimants vehicles.
- Liaising with clients to keep them updated on claims status.
- Processing payments for claims settlement.
- Filing and data entry.
Record Management Assistant
COLFIRE
Port Of Spain
01.2013 - 12.2013
- Preparing documentation and entering of payments for cheques.
- Balance reports and cheque reconciliation.
- Customer interaction.
- Filing and Data Entry.
Education
Diploma - Insurance
Chartered Insurance Institute
South Woodford London, UK 01.2021 - Current
Bachelors of Law Degree (LLB) - Law
University Of London
London,UK 01.2018 - 01.2020
Certificate in Insurance - Insurance And Risk Management
Chartered Insurance Institute
South Woodford London,UK 01.2013 - 01.2017
Bachelor of Business Administration - Business Administration And Management
University Of New Brunswick
New Brunswick, Canada 01.2014 - 01.2016
Associate of Science Degree - Management
UWI School Of Business & Applied Studies/ Roytec
136-138 Henry Street, Port Of Spain 01.2011 - 01.2014
Skills
Attention to detailundefined
Accomplishments
- Chairman of the Internal Activities Committee.
- Restructured and implemented filing systems.
- Member of various change teams.
- Collaborated with team of three (3) in the development of the automation of Final Release and Discharges for Claim Settlement.
- Participated in the Massy Innovation Competition, our team successfully obtained sponsorship.
- Worked alongside a dynamic team of individuals at The Cotton Tree Foundation for their annual Golf Tournament, where we worked on gaining sponsorship and support for the event. The event was a success and we were able to hit our targets.
Interests
Cooking
Team Building
Charity Work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Fitness & Nutrition Enthusiast
I am deeply motivated to finding balance in both my physical and mental growth. I truly believe that through proper and healthy life choices we can all find a greater meaning and depth to life.
Quote
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath
Timeline
Diploma - Insurance
Chartered Insurance Institute
01.2021 - Current
Bachelors of Law Degree (LLB) - Law
University Of London
01.2018 - 01.2020
Senior Claims Officer
Massy United Insurance Limited
02.2016 - Current
Bodily Injury Litigation,Claims Officer
Massy United Insurance Limited
01.2016 - Current
Motor Claims Officer
Massy United Insurance Limited
01.2016 - Current
Subrogation Officer
Nagico Insurances
11.2015 - 02.2016
Bachelor of Business Administration - Business Administration And Management
University Of New Brunswick
01.2014 - 01.2016
Assistant Claims Technician
COLFIRE
01.2013 - 09.2015
Record Management Assistant
COLFIRE
01.2013 - 12.2013
Certificate in Insurance - Insurance And Risk Management
Chartered Insurance Institute
01.2013 - 01.2017
Associate of Science Degree - Management
UWI School Of Business & Applied Studies/ Roytec
01.2011 - 01.2014
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