+ Years of professional experience
Open To Work
Hi, I’m
Vaishnavi Kasabwala
Product/Project Manager
Madison,WI
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Project Manager with 3+ years of experience leading complex, cross-functional programs in the software industry. Skilled in end-to-end project planning, risk identification and mitigation, and executive reporting to drive delivery excellence. Proven ability to streamline processes and improve key operational metrics while managing multi-stakeholder initiatives on time and under budget.
Accomplishments
- Drove a 14% increase in gross revenue by optimizing provider charge capture workflows and implementing automated billing processes that ensured complete and accurate service capture.
- Improved clean claim rate by 17% within three months post-go-live by optimizing front-end workflows and charge capture.
- Reduced A/R days by 3 days through streamlined charging and billing workflows and improved registration accuracy.
- Drove a 23% reduction in claim denials by partnering with coding, billing, and clinical teams to refine build and processes.
- Created streamlined implementation resources, cutting Epic implementation costs for Professional Billing by up to 12%.
Overview
3
18
Certifications
Work History
Epic SystemsVerona, WI
Project Manager - Application Manager
09.2024 - 02.2026
Job overview
- Directed a portfolio of seven application projects, managing small and large teams, using program management tools, managing budgets and resources while overseeing end-to-end application lifecycles, including roadmap planning, upgrades, and integrations.
- Reduced high-priority issues by 27% within three weeks by leading cross-functional teams and command center operations during multi-site Epic go-lives supporting 27K+ end users through targeted stabilization plans.
- Drove alignment between application strategy and organizational priorities and revenue goals by partnering with leadership and delivering executive-ready, data-driven insights and recommendations.
- Presented findings to senior leaders, telling the story behind the data to support strategic and operational decisions.
- Ensured compliance with organizational governance, security standards, and regulatory requirements; streamlined processes and documentation using RAID logs, SOPs, and project management tools.
- Managed vendor relationships and SLAs while translating customer pain points and market insights into detailed requirements to guide development and product decisions.
- Increased team retention by 23% by developing and delivering comprehensive training materials and onboarding programs for 200+ staff while providing ongoing mentorship.
- Led cross-functional teams and specialized workgroups, ensuring effective coordination, resource allocation, and delivery quality.
Epic SystemsVerona, WI
Project Manager - Application Coordinator
01.2023 - 11.2024
Job overview
- Improved delivery outcomes and executive decision-making by analyzing project data, risks, and performance metrics and delivering executive-ready reports, dashboards, and recommendations.
- Ensured on-time, on-budget application delivery by leading end-to-end implementations, including design, configuration, testing, readiness, upgrades, integrations, and deployments.
- Accelerated issue resolution and cross-team alignment by serving as the primary liaison between operations, IT, and leadership to coordinate requirements, decisions, and shared dependencies.
- Increased application reliability and operational efficiency through incident management, root-cause analysis, and process improvements addressing workflow and performance gaps.
- Strengthened team performance and adoption by providing hands-on support and mentorship to analysts and business teams while proactively communicating risks, status, and mitigation strategies.
Education
The Ohio State University
Bachelor of Science from Economics - Econometrics and Quantitative Economics
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Company CulturePersonal development programsPaid sick leave401k matchHealthcare benefitsPaid time offSkills
- Smartsheet
- MS Project
- MS Office Suite
- ServiceNow
- SQL Studio
- Google Workspace
- GitHub
- GitLab
- Program Management
- Data Analytics
- Java
- R
- Stata
- HTML
- Epic
- End-to-End Program Management
- Implementation Management
- Cross-Functional Coordination
- Executive Communication
- Risk Management
- Governance Management
- Compliance Management
- Stakeholder Management
- Data-Driven Reporting
- Decision Support
- Process Optimization
- Efficiency Improvement
- Vendor Management
- Resource Management
- Financial Management
- IT Infrastructure
- Systems Implementation
Certification
- Aha! Product Management Professional Certificate, June 2026
- Google Project Management Professional Certificate, Expected 2026-06-14
- Build a Product Management Plan Framework in Trello, Coursera - May 2026
- Certificate of Achievement - Successful completion of SQL, Mimo - Aug 2022
- Microsoft Excel for Office 365 (Desktop or Online) - Part 2, New Horizons - Aug 2022
Epic Certifications
- Real Time Eligibility
- Prelude
- Cadence
- Training Environment Build
- Tapestry Essentials
- Tapestry Benefits Engine
- Security
- Resolute Professional Billing Expected Reimbursement Contracts Administration
- Resolute Professional Billing Administration
- Reporting: EDI
- Reporting
- Referrals and Authorizations
- Cogito
- Charge Router
Languages
English
Native or Bilingual
Spanish
Professional Working
Italian
Limited Working
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Project Manager - Application Manager
Epic Systems
09.2024 - 02.2026
Project Manager - Application Coordinator
Epic Systems
01.2023 - 11.2024
The Ohio State University
Bachelor of Science from Economics - Econometrics and Quantitative Economics