Summary
Overview
Work History
Education
Skills
Languages
LINK
PERSONAL DETAILS
Websites
Certification
Timeline
SeniorSoftwareEngineer
Jose Jr. Marquez

Jose Jr. Marquez

Abu Dhabi

Summary

Experienced Network Administrator with 14 years in firewall and networking, specializing in Microsoft Server (2000-2022) and Active Directory. Proven track record in network configuration, server security, and optimizing Office 365 capabilities. Strong technical skills complemented by a Diploma in Computer & Electronics Technology and a Bachelor's Degree in Information Technology expected in 2025. Recognized for effective time management and delivering exceptional customer support while leading projects to enhance network performance.

Overview

15
15
years of professional experience
11
11
Certification

Work History

IT AND NETWORK ADMINISTRATOR

Magenta Real Estate Management LLC
Abu Dhabi
10.2019 - Current
  • Enabled secure network access through research and trend analysis, cutting security breaches by 100%.
  • Establish a CCTV Infrastructure with 504 Camera's and Acquire License in ADMCC
  • Establish a Wifi Infrastructure with 600 Access Point in 16 Buildings with Complete Fiber Optic Backbone and Connect 9500 Resident in the Camp
  • Minimized security and data risks, verifying completion of nightly data backups.
  • Planned and executed the selection, installation, configuration, and testing of switches and routers.
  • Managing and administering Windows Server 2008-2022, Active Directory and Group Policy in Domain Controller.
  • Conducted in-depth network reviews and tightened security policies to monitor access and prevent cyber threats.
  • Deployed and managed complex networks across broadband, Wi-Fi, LANs, and VPNs.
  • Analyzed existing hardware, software, and networking systems to bolster data security.
  • Performance tuning.
  • Recommended changes to improve systems and network configurations and determine hardware and software requirements related to such changes.

IT FIELD ENGINEER

Ziontech International
Abu Dhabi
06.2017 - 09.2019
  • Configured Router and firewall for company-specific needs.
  • Set up Server rack, Patching, and installing network in new company.
  • Employed cybersecurity knowledge to establish stable connections and firewalls.
  • Managed Mikrotik Router and Configuration for 9500 Hotspot users in CAMP.
  • Managed Fortinet Firewall 401F.
  • Managed Watch Guard M4600 Firewall.
  • Managed Office 365 Accounts.
  • Router administration design.
  • Interface configuration.
  • Provided IT Network Support for customers of Ziontech International.
  • Replaced damaged switches and reconfigured VLAN and Access Port as per company requirements.
  • Backed up workstation users and restored to new PCs of clients.
  • Communicated with Ziontech Customer POC before the office visit to ensure requirements were met.
  • Set up firewalls such as Mikrotik, FortiGate, F5, and SonicWALL as per company requirements.
  • Configured load balancing, SDWAN, and VPN (IPsec, branch to branch, SSL).
  • Collaborated with teams to troubleshoot complex issues, resulting in improved performance and reliability.
  • Assisted senior engineers in troubleshooting complex problems.
  • Provided technical support to colleagues to resolve engineering issues quickly and effectively.
  • Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Performed regular security monitoring to identify possible intrusions.
  • Performed daily backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media, recovery tapes or disks were created, and media was recycled and sent off-site as necessary.
  • Created, changed, and deleted user accounts per request.
  • Provided Tier III/other support per request from various constituencies.
  • Investigated and troubleshot issues.

IT SUPPORT ENGINEER

Binali Trading Center
Al Ain
02.2013 - 03.2017
  • Installed and configured equipment for employee use, performed proper installation of cables, operating systems, and software.
  • Transcribed dictations, edited drafts, and distributed to the department.
  • Operated cash registers during high-volume shopping times.
  • Maintained tidy work areas.
  • Provided professional customer service.
  • Sorted and distributed mail and parcels, processed and dispatched mail, managed postal records, requisitioned supplies, maintained security for registered and special mail.
  • Managed PDA to synchronize reports in Oracle Database.
  • Maintained and assisted network and computer configuration.
  • Monitored machinery, troubleshot equipment, and requested maintenance.
  • Submitted weekly reports.

CLERK/IT SUPPORT

Emirates Post Holding Group
Al Ain
01.2011 - 01.2013
  • Set up equipment, installed cables, operating systems, and software.
  • Transcribed dictations, edited drafts, and distributed to the department.
  • Operated cash registers.
  • Maintained work areas.
  • Provided customer service.
  • Sorted and dispatched mail.
  • Managed PDA reports in Oracle Database.
  • Maintained network and computer configuration.
  • Monitored machinery, troubleshot equipment, and requested maintenance.
  • Submitted weekly reports.
  • Maintained workstations.
  • Assembled PCs.
  • Maintained LANs, WANs, and network equipment.
  • Evaluated and installed hardware and software.
  • Monitored system performance.
  • Managed wireless LAN and MS SQL Server 2000.
  • Developed disaster recovery plans.
  • Employed firewalls for security.
  • Supported network systems for security, availability, and performance.

Education

Bachelor of Science - Information Technology

St. Paul University
Philippines
01.2025

Diploma - Computer and Electronics Technology

System Technology Institute
Philippines
01.2003

Skills

  • Firewall and networking
  • Microsoft Server 2000 to 2022
  • Network configuration and support
  • Server security
  • Hardware installation
  • Active Directory management
  • Office 365 administration (on-premises and Azure)
  • System upgrades
  • Windows operating system
  • Time management
  • Customer support
  • Adaptability
  • Helpdesk support
  • Network switching and routing
  • Technical support
  • Routing protocols
  • Network policy development
  • Network security protocols
  • VPN troubleshooting
  • Performance improvement strategies
  • Web proxy management
  • Firewall policy development
  • Disaster recovery procedures
  • Network administration
  • Virus protection software management
  • Load balancing techniques
  • Network repairs and maintenance

Languages

English

LINK

https://bold.pro/my/josejr-marquez

PERSONAL DETAILS

  • Nationality: Philippines
  • Visa status: UAE Residence Via
  • Marital status: Married

Certification

  • COMPTIA A+ CERTIFIED - CompTIA
  • Certified General Security Professional - CGSP - Hikvision
  • ITIL 4 Foundation Certificate in IT Service Management - PeopleCert
  • Cisco Certified Switching and Routing (CCNA) - Cisco
  • MikroTik Certified Routing Engineer - MikroTik
  • Mikrotik Certified Network Associate - Mikrotik
  • Fortinet Security Expert NSE1, NSE2, NS3 - Fortinet
  • Cambium Wireless Certified - Cambium Network
  • CnMaestro Certified Wireless, WiFi, and Administration - Cambium Network

Timeline

IT AND NETWORK ADMINISTRATOR

Magenta Real Estate Management LLC
10.2019 - Current

IT FIELD ENGINEER

Ziontech International
06.2017 - 09.2019

IT SUPPORT ENGINEER

Binali Trading Center
02.2013 - 03.2017

CLERK/IT SUPPORT

Emirates Post Holding Group
01.2011 - 01.2013

Bachelor of Science - Information Technology

St. Paul University

Diploma - Computer and Electronics Technology

System Technology Institute
Jose Jr. Marquez