Jes Herbert

- Supervised a caseload of up to 40 survivors weekly, coordinating housing, employment, legal, and medical advocacy.

- Conducted 30+ technical assistance seminars for mental health providers and legal teams on

LGBTQ+ cultural competency.

- Built and maintained systems for survivor follow-up, resource matching, and crisis intervention.

- Co-managed staff scheduling, grant reporting, budget tracking, and community partnerships.

- Provided real-time coaching and debriefing for crisis response staff, ensuring trauma-informed approaches.

- Led successful rebuild of organization's website to improve service access.

- Successfully managed budgets and allocated resources to maximize productivity and profitability.

- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

- Supported development of program materials to advance inclusion and diversity awareness, learning, and action planning.

- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

- Led a team of 6 survivor advocates, providing clear direction, mentorship, and support to maximize team performance and ensure quality survivor support services.

- Championed survivor support programs, prioritizing the unique needs and experiences of transgender, queer, and BIPOC survivors.

- Developed and implemented comprehensive training programs to enhance the team's cultural competence, trauma-informed care skills, and understanding of transgender, queer, and BIPOC survivor experiences.

- Led a diverse team of survivor advocates, fostering an inclusive work environment that embraced cultural competence and provided culturally sensitive support.

- Conducted regular performance evaluations, identifying areas for growth and providing ongoing professional development opportunities for team members.

- Directly supported survivors, offering trauma-informed care, crisis intervention, safety planning, and emotional support tailored to the challenges faced by Transgender, queer, and BIPOC individuals.

- Analyzed data on survivor support services, generating insightful reports on outcomes, disparities, and recommendations for improvement.

- Maintained up-to-date knowledge of policies, laws, and practices related to domestic violence, DEI, and survivor services, ensuring compliance and informing program development.