Jelana Canfield
Food & Beverage Management
Hillsboro,OR
Summary
Dedicated and energetic customer-driven business leader with skills in strategic planning, business operations structure analysis, and inventory control. Experience in marketing, financial reporting, purchasing, working in academic settings, and team development. Articulate and resourceful in meeting unique needs with a pacesetting management style.
Overview
14
14
years of professional experience
3
3
Certificates
Work History
Managing Member & Executive Pastry Chef
Jelana's Bake Shop LLC
Aloha, OR
12.2018 - 09.2023
- Multifaceted role providing high-quality baked goods, developing profitable business plans, financial reports, and delivering exceptional customer service.
- Conducted target market research to discover customer needs, analyze competitor trends, and increase large events and wholesale clients by 35%.
- Trained and motivated 9 team members to perform daily business functions.
Events Manager
Morimoto Maui
Wailea, HI
09.2014 - 02.2016
- Marketed, maintained, and increased event guest relations.
- Report event profit /loss, projected/actual/ forecast, and quarterly reports.
- Hired and trained staff members for event-specific functions.
- Managed administrative logistics of events planning, event booking, and event promotions with overall 50+ staff members.
- Coordinated with kitchen or catering staff on delivery, timing, and service style of food.
- Restaurant staff uniform purchasing and maintaining.
Training Server & Events Pastry Chef
Huber's Restaurant
Portland, OR
10.2012 - 08.2014
- Greeted guests, provided accurate 100+ food orders, service, and paired 75+ wine and beverage orders to create an exquisite dining experience.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Provided accurate financial transaction reports of daily sales.
- Developed 5 recipes and produced fine desserts for 4 large special events and Food & Wine Magazine competition.
Server
Mala Ocean Tavern Server
Lahaina, HI
06.2009 - 09.2012
- Arranged and prepared tables for 60+ customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals promptly and accurate transaction reports.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Art History Anthropology Field Study -
Assistant To Fulbright Scholar, Kristine Vejar
Bhuj Gujarat, India 09.2002 - 12.2002
Bachelor of Arts - Dramatic Arts And Sociology
Mills College
Oakland, CA 08.1996 - 2000.05
Skills
Customer Service
undefinedAdditional Information
- Board of Directors, Washington County Chambers of Commerce
- Best Bakery in Hillsboro Bronze 2021 & 2022; Best Dessert in Hillsboro Silver 2022
Certification
COBID Woman & Minority Owned Small Business
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Managing Member & Executive Pastry Chef
Jelana's Bake Shop LLC
12.2018 - 09.2023
Events Manager
Morimoto Maui
09.2014 - 02.2016
Training Server & Events Pastry Chef
Huber's Restaurant
10.2012 - 08.2014
Server
Mala Ocean Tavern Server
06.2009 - 09.2012
Art History Anthropology Field Study -
Assistant To Fulbright Scholar, Kristine Vejar
09.2002 - 12.2002
Bachelor of Arts - Dramatic Arts And Sociology
Mills College
08.1996 - 2000.05
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