Dhira Shah
Lead Software Engineer
Pune
Summary
Detail-oriented team player with over 10 years of experience in domains like Observability, BFSI etc. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Lead Software Engineer
Logicmonitor
07.2020 - Current
- Designed scalable software architecture in various projects and initiatives - PushMetrics (APM), SaaS Monitoring, Alert Integrations and LM Logs.
- Reduced system downtime by proactively monitoring performance metrics and applying necessary optimizations or fixes when needed.
- Led a team of software engineers to successfully complete projects within deadlines, ensuring high-quality end products. Mentored junior developers. Conducted thorough code reviews. Collaborated with cross functional team
- Prior to taking up the Lead role, developed code using Java and other programming languages to build new features and fix issues as Senior and Staff Software Engineer.
Senior Software Engineer
Saba Software Pvt. Ltd.
7 2017 - 06.2020
- Responsible for design, development (new features & issue fixes) and end to end delivery of Recruiting module of the Talent Suite
- Managed team of 2-3 people working in Recruiting module
- Also developed features in other Talent Suite modules like Performance and Talent along side as and when required.
Module Lead / Sr. Application Developer
Persistent Systems Pvt. Ltd. (Client site Barclaycard)
06.2016 - 04.2017
- Worked at client site at Barclaycard on Chordiant Contact Centre Desktop (CCCD) as a backend developer
- Learnt legacy Chordiant framework in a short amount of time and started developing feature stories for CCCD.
Software Developer
HSBC Software Development Pvt. Ltd.
04.2015 - 05.2016
- Majorly involved in analysis of HSBC Retail Risk's decision system for Strategy Management for cards and loans (SMg3)
- Collaborated with banking ops of APAC region to understand their requirements and helped in streamlining their existing process for better productivity and throughput.
Solutions Analyst
Omniscient Software Pvt. Ltd.
07.2012 - 03.2015
- Responsible for requirement analysis and development of apps for various banking customers on product Firestart
- Collaborated with banking ops from banks like Citi, HSBC, IngVysya to understand their process & requirements and devised/propsed solutions within the Firestart framework
- Prepared Requirement documents and Change Request documents based on analysis, developed apps and ensured end to end delivery of the same.
Education
M.Sc. Computer Science -
Nowrosjee Wadia College, Pune
06.2010 - 05.2012
Skills
API Development, Feature and Application Implementation, Code review proficiency
Software Architecture Design, Microservices Architecture
Performance Optimization & Monitoring
Stakeholder Communication, Team Collaboration, Mentoring
Research and Development, Troubleshooting and resolution