Zaid Ismael Damra
Business Development Executive
DUBAI
Summary
Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills.
Overview
16
16
years of professional experience
9
9
Certifications
3
3
Languages
Work History
Business Development Executive
Global Village
Dubai
11.2021 - Current
- Ensure BD partners comply with all applicable health, safety and environment requirements
- Provide an efficient and courteous office services to BD partners
- Introduce new revenue streams, business development plans and value added services
- Preparation of business plans, reports, presentations, and data management & analysis
- Monitor project timelines and provide reports and updates
- Perform compliance and inspection reporting during off-season and on-season
- Document Controlling including:
- Maintaining and updating database of existing and potential investors and partners
- Filing, scanning and documentation of all documents and official communications
- Contracts review and drafting for the department
- Draft letter, memos, approval documents, contracts and emails
- Review and update BD policies, processes and procedures
- Asist department in their day-to-day operations
Accountant
Erada Facilities Management
04.2020 - 11.2021
- Provides financial information to management by researching and analysing accounting data; preparing reports
- Documents financial transactions by entering account information
- Assist with reviewing of expenses, payroll records etc
- As assigned
- Update financial data in databases to ensure that information will be accurate and immediately available when needed
- Assist senior accountants in the preparation of closings and other accounting projects.
Teller
Abu Dhabi Islamic Bank
Various
03.2019 - 03.2020
- Processing of all teller counter service transactions such as cash deposit & cash withdrawals and other transactions including drafts, telegraphic transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc
- In line with operational policies & procedures
- Managing branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault
- Investigating thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in branch standard operating procedure manual
- Cross selling products based on customer’s potential needs contributing in the achievement of the branches KPIs
- Maintaining accurate inspection on all end of day reports and rectifying any of highlighted discrepancies to ensure all controls and procedures are adhered to
- Check counterfeit currencies and confirm identities.
Administrative Manager / Accountant
Royal Technical Contracting
12.2017 - 02.2019
- Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking
- Handling Customer’s issues and complaints if any
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Supervising administrative staff and dividing responsibilities to ensure performance
- Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
Head of Operations, Support Section of Deposits
Bank of Jordan
Amman
11.2013 - 06.2017
- Managing and supervising daily operations and activities within a multi-bank Customer Solutions Center
- Supervising the study of transactions related to the FATCA program and high risk transactions and correspondence with the Compliance Department to take the necessary approvals for implementation by the central deposit operations, The execution of these procedures shall be carried out according to the required form and the working procedures followed and arranged according to special schedules including executing transactions to be monitored by the concerned departments
- Selecting random bank transactions from the previous day to check them on ICBS to ensure the maximum customer, bank safety and to check work goes according to the right procedures
- Handling complex customer complaints & problems, making independent decisions, which would increase customer satisfaction and protect Bank’s image
- Overseeing the selection, training and development of deposits centres employees; conduct performance evaluations plus decisions regarding training
- Studying problems related to the department’s process in terms of the lack of staff and / or the volume of transactions
- Supporting Director of Operations with monitoring system data, validating the accuracy, and coordinating projects, as well as making recommendations for data clean-up and procedural updates to ensure data integrity
- Examining and studying all new products concerning the deposits in the department and making recommendations to ensure its success and to facilitate the implementation procedure
- Supervising the examination of special programs with central deposits
Deals Processing Clerk
Bank of Jordan
Amman
09.2011 - 11.2013
- Responsible for entering the details of a consumer's order into a computer system
- Studying all interest rate (regular and exceptional) regarding to the handled deal and check it on ICBS and check all information is accurate and complete
- Responsible for checking, sorting and compiling data relevant to deal applications, closing deals in terms of calculating client loses in condition of breaking it
- Supervising some of Accounts Amendments to ensure all clients’ information amendments are correct and up to date
- Like name, address, emails, the signature authority and closing accounts
- Studying terms and conditions of dispensation for the client on their personal or corporate accounts for all banking services provided to them and enter the correct rate in ICBS to ensure that these dispensations are automated for all banking services.
Account Opening Clerk
Bank of Jordan
Amman
03.2009 - 09.2011
- Checking all new account information to ensure all are correct and have required documents and then open and enter the account on ICBS
- Examining and studying all agent accounts, seigniors accounts, tutelage accounts and Benefit accounts then confectioning the financial department to credence or not.
Cheque Keeper & Post-dated Cheques Clerk
Bank of Jordan
Amman
11.2007 - 03.2009
- Filing all cheques according to chronological order to ensure the easy process to return to them any time
- Checking the cheques in terms of all the information are correct then enter the amount on ECC system
- KEY PROJECTS & ACHIEVMENTS
- Participated in developing several systems, procedures and projects that enhanced the efficiency and improved overall operations including:
- Studying “Try and test” Mobile Banking project then sharing recommendations to modify the system to fit with the bank needs
- Contributing to the “Updating Client Information Project” by checking all the paperwork involved and suggesting more efficient information obtaining and handling process
Education
Diploma - Accounting Information System
Skills
SKILLS AND INTERESTSundefined
Certification
Decision Making (Methods and Techniques) - Banking Studies Institute – Amman Jordan
Timeline
Business Development Executive - Global Village
11.2021 - Current
Accountant - Erada Facilities Management
04.2020 - 11.2021
Teller - Abu Dhabi Islamic Bank
03.2019 - 03.2020
Administrative Manager / Accountant - Royal Technical Contracting
12.2017 - 02.2019
Head of Operations, Support Section of Deposits - Bank of Jordan
11.2013 - 06.2017
Deals Processing Clerk - Bank of Jordan
09.2011 - 11.2013
Account Opening Clerk - Bank of Jordan
03.2009 - 09.2011
Cheque Keeper & Post-dated Cheques Clerk - Bank of Jordan
11.2007 - 03.2009
Al Zarqa Private University Community College - Diploma, Accounting Information System
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