Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Hobbies
Timeline
Zaid Al-Agel

Zaid Al-Agel

Developer And Customer Support Specialist
Amman
I Love My Null
Zaid Al-Agel

Summary

Junior Developer with number of years in Customer Service Representative experience. Professionally Trained in programming with extensive knowledge of I.T and proven multitasking abilities. Bright critical thinker with proven talent for learning quickly in results-oriented environment. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

2
2
Languages
5
5
Certificates
2
2
years of post-secondary education
4
4
years of professional experience

Customer Service

Extensya
2016-04 - 2019-10
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended service to customers, thoroughly explaining details.

Work History

Associate of Arts - Graphic Design

Luminus Technology College
2012-01 - 2014-01

Certificate Degree - ASP.NET MVC

Pioneers Academy

Certificate Degree - Android Application Development 

Pioneers Academy

Certificate Degree - Java Enterprise And Web Development

Pioneers Academy

Training Program Certificate Pearson - Smart Phone Developer

Pearson Academy

Training Program Certificate Pearson - ASP.NET Web Developer

Pearson Academy

CERTIFICATE of COMPLETION - ASP.NET Core Developer

Dotnettricks

CERTIFICATE of COMPLETION - Firebase Advanced - Real Time Chat App in Android

Udemy - Appeteria Technologies

Education

Skills

Programming and Coding

Computer skills
Asp.net

Android Application Development

Java
C#

Kotlin

Unity engine

Graphic Design

Customer Service

IATA Rules and Regulations

Certification

Associate Degree: Graphic Design

Pearson Academy: International Training and Courses

Pioneers Academy: Training and Courses

Udemy: Online Certified Courses

DotNetTricks: Online Certified Courses

Languages

Arabic

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies

  • Coding - Looking and writing a complicated codes is like painting a wonderful piece of art
  • Reading - I like to consider my self a book-worm.
  • Gaming - It feels really good to solve any kind of mystery.
Customer Service - Extensya
2016-04 - 2019-10
Luminus Technology College - Associate of Arts, Graphic Design
2012-01 - 2014-01
Pioneers Academy - Certificate Degree, ASP.NET MVC
-
Pioneers Academy - Certificate Degree, Android Application Development 
-
Pioneers Academy - Certificate Degree, Java Enterprise And Web Development
-
Pearson Academy - Training Program Certificate Pearson, Smart Phone Developer
-
Pearson Academy - Training Program Certificate Pearson, ASP.NET Web Developer
-
Dotnettricks - CERTIFICATE of COMPLETION, ASP.NET Core Developer
-
Udemy - Appeteria Technologies - CERTIFICATE of COMPLETION, Firebase Advanced - Real Time Chat App in Android
-

Associate Degree: Graphic Design

Pearson Academy: International Training and Courses

Pioneers Academy: Training and Courses

Udemy: Online Certified Courses

DotNetTricks: Online Certified Courses

Timeline

Zaid Al-AgelDeveloper And Customer Support Specialist