Yolande S. Batista
Boca Raton,FL
Summary
Obtain a position as Registered Medical Assistant and apply knowledge/ skills to the healthcare industry while pursuing a license in Nursing, conscientious Healthcare professional offering over 10 years of experience in fast-paced community heath settings. Competent in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration. Upbeat with excellent communication skills, experience in supporting healthcare teams and ensuring smooth patient flow. Strong focus on team collaboration and achieving results. Reliable and adaptable with demonstrated skills in patient care and medical record management.
Overview
15
15
years of professional experience
Work History
Registered Medical Assistant
DermPartners
Boca Raton, FL
05.2025 - Current
- Assisted physicians with patient examinations, providing comprehensive support during procedures.
- Recorded and updated patient medical histories in electronic health record systems accurately.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Obtained client medical history, medication information, symptoms, and allergies.
- Injecting patients locally with Lidocaine or Xylocaine before a skin biopsy to reduce pain during procedure.
Registered Medical Assistant
Healthcare Support Staffing (contract)
3347 FL-7 Suite 101 Wellington, FL 33449
05.2023 - 05.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic
- Directed patients to exam rooms, fielded questions, and prepared for Urologist examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens. (i.e urine culture and sensitivity, FISH, cytology and blood draw for PSA)
- Collected and documented patient medical information such as blood pressure and weight.
- Call or fax pharmacies to submit prescriptions and refills.
- Prepare and or administer medications to alleviate patient symptoms. (i.e Mitomycin, Trelstar, Eligard, Tobramycin, Rocephin, and Testosterone)
- Performed medical records management, including filing, organizing, importing and scanning documents to chart.
- EMR used: UroChart and Intergy.
- Explained procedures to patients to reduce anxieties and increase patient cooperation. ( i.e perform voiding trial testing for urinary retention, (sterile prep and insert urinary catheter's)
Certified Medical Assistant
Miami Beach Community Health Center
10.2018 - 01.2022
- EMR used Citrix for data entry
- Maintained infection control and stocked rooms, Assist new patients with questionnaires, triage walk-ins, and vital signs, maintain patient privacy, and performed
- A1c and glucose check, administer clonidine, and albuterol as per provider orders, assist with pap smears/vaginal/genital and breast exams, assist with male swabs for STDs/infections, complete forms and fax to Florida Department of Health for positive STDs results, perform EKGs and scan to patient charts, performed ear irrigations, prepare documents and fax for pre-op clearance, Dropped charges, call and schedule patients for abnormal labs, screened patients for free
- Mammogram monthly screened patients for Covid for one year
- Translate for Creole patients as needed per PA, Residents,
- APRN and Doctor request, Send follow-up letters for missed appointments, update patient information in chart, and assist with fire drills and emergencies as per clinic protocol
- Assist patients in different departments as per provider orders.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Obtained client medical history, medication information, symptoms and allergies
- Tested and recorded blood glucose levels
Registered Medical Assistant
Borinquen Health Care Medical Center
Miami, FL
01.2012 - 01.2018
- Assist patients with care, take vital signs (blood pressure, weight, height, BMI, respiration, pulse, 02 saturation), glucose check, hemoglobin, in-house strep throat swab, breathing treatments as directed by Physician, draw blood: centrifuge, label and process specimens as necessary
- Maintain supply inventories, organize medical stock exam rooms, check expiration dates; order supplies as needed, and monitor quality-control logs in department.
- Assist with patient and family education for chronic diseases
- Generate referrals, prepare pre-ops for future procedures
- Administer immunizations and medication as ordered under supervision/delegate (Ketorolac 30/60 mg, Bicillin, Ceftriaxone,
- Diphenhydramine, Insulin, Tetanus, Clonidine, Influenza, PPD administration, and reading.
- Hepatitis A/B, MMR/Varicella, and Oxygen
- Perform EKGs, call-in Rx refills to pharmacies
- Utilize PCs to document and retrieve patient data (Intergy/Citrix
- EMR, Athena EMR system), generate letters ordered by provider (i.e
- Return to work/school, abnormal labs, etc.)
- Communicates with fire rescue for emergency cases/prepares documents to have patients ready for admission
- Answer multi-phone lines, scan reports to patient charts, operate fax electronically and copy machine
- Greeted patients, scheduled patient appointments as needed, and discharged after office visits.
- Translation for creole speakers at workplace for providers and patients, for other doctors' offices via phone/history of participating and translating for Nutritionist at workplace for patient huddles, care coordination, and pre-visit planning and attends all training and in-service meetings as indicated
- History of working with Podiatry/sterilized tools, equipment
- Train new hires (Medical assistants) to new EMR system.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Sanitized, restocked, and organized exam rooms and medical equipment
Patient Care/Home Health Aide/Hospice Care
Care Agency
01.2011 - 01.2012
- Assist patient with mobility, feed, assist with medication
- Injections, keeping area sterile, wound care, bathing
- Drive patient to doctors appointment, schedule follow-ups
- Monitor vital signs
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
- Provided direct personal care and administrative services to clients
Lab Technician
Quest Diagnostics
01.2011 - 01.2012
- Collect fluid samples, perform manual test according to procedures
- Maintain records of confidential files
- Organizes and performs laboratory testing in lab areas
- Specimen Processor
- Processed patient specimens according to priority and documented results
- Prepared samples for shipping and disposing of bodily fluids in proper containers
- Performed testing and quality control using approved laboratory procedures and instrumentation
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Developed team communications and information for meetings
- Maintained energy and enthusiasm in fast-paced environment
Education
BLS/ACLS/ PALS Certified - Nursing
HCI College
West Palm Beach, FL04-2026
Medical Assistant - Medical Assistant
Miami Dade College Medical
Miami, FL06-2009
Associate of Arts - Nursing
Miami Dade College North
Miami, FL06-2004
High School Diploma -
North Miami Senior High School
North Miami, FL06-2000
Associate of Science - Nursing
Sovereign School of Nursing
Miami Beach, FL03-2022
Skills
- Language: Fluent in English, Creole, moderate Spanish
- Type 35-50 wpm, operate fax machine, copy/scan documents and savvy in Microsoft Word, Excel, Internet explorer
- Treatment Room Preparation
- Rapid Strep Testing
- Proper Waste Disposal/biohazard
- Performing EKGs
- Vitals Collection and Documentation
- Performing Urinalysis
- Updating Medical Records
- Electronic Charting
- Medical terminology
- HIPAA compliance
Timeline
Registered Medical Assistant
DermPartners
05.2025 - Current
Registered Medical Assistant
Healthcare Support Staffing (contract)
05.2023 - 05.2025
Certified Medical Assistant
Miami Beach Community Health Center
10.2018 - 01.2022
Registered Medical Assistant
Borinquen Health Care Medical Center
01.2012 - 01.2018
Patient Care/Home Health Aide/Hospice Care
Care Agency
01.2011 - 01.2012
Lab Technician
Quest Diagnostics
01.2011 - 01.2012
Medical Assistant - Medical Assistant
Miami Dade College Medical
Associate of Arts - Nursing
Miami Dade College North
High School Diploma -
North Miami Senior High School
BLS/ACLS/ PALS Certified - Nursing
HCI College
Associate of Science - Nursing
Sovereign School of Nursing