Summary
Overview
Work History
Education
Skills
Work Availability
Software
Certification
Timeline
Will Deffenbaugh

Will Deffenbaugh

Manager
Van Buren,AR
The price of inaction is far greater than the cost of a mistake
Meg Whitman

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of post-secondary education
17
17
years of professional experience
1
1
Certificate

Work History

Project Manager

Clar-Laur Interests, LLC
Houston, TX
07.2018 - 04.2020
  • Met with clients, negotiated and hired contractors, supervised job site and all processes, mediated any/all issues, inspected completed job site, supervised any corrections before presenting finished product to the homeowner.
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.

Operations Manager

Aramark (dba: Jackson And Company)
Houston, TX
09.2008 - 01.2018
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Optimized processes and supervised 20 employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Mitigated costs while collaborating with vendors to manage inventory items.
  • Worked closely with teammates to coordinate tasks and support safety.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Directed day-to-day operations focused on attainment of key business metrics and continuous improvement initiatives.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Partnered with vendors and suppliers to effectively manage and budget for over $2 million in inventory.
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Planned event production, procured necessary equipment, organized logistics, procurement, inventory, production staff, client follow-ups, permits, alcoholic and non-alcoholic event beverage service, event staff safety, and facility management

Warehouse Manager

Aramark (dba: Jackson And Company)
Houston, TX
11.2002 - 08.2008
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.
  • Set company culture, facilitated communication and built cohesion between team members.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Bachelor of Science - Secondary Education

University of Arkansas, Fayetteville, Fayetteville, AR
08.1991 - 05.1996
  • Coursework in History, Human Physiology and Exercise Science
  • Graduated with 3.25 GPA

MBA - Health Care Administration

University of Phoenix, Tempe, AZ
01.2020 - Current

Skills

Verbal and written communication

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

MS Office

MS Excel

Mac

Windows 10

Certification

Certified Notary Public, Traditional & Electronic, Commission Expires Nov 2030

Timeline

University of Phoenix - MBA, Health Care Administration
01.2020 - Current
Project Manager - Clar-Laur Interests, LLC
07.2018 - 04.2020
Operations Manager - Aramark (dba: Jackson And Company)
09.2008 - 01.2018
Warehouse Manager - Aramark (dba: Jackson And Company)
11.2002 - 08.2008
University of Arkansas, Fayetteville - Bachelor of Science, Secondary Education
08.1991 - 05.1996

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