Summary
Overview
Work History
Education
Skills
Work Availability
Software
Certification
Timeline
Will Deffenbaugh

Will Deffenbaugh

Manager
Van Buren
The price of inaction is far greater than the cost of a mistake
Meg Whitman

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of post-secondary education
17
17
years of professional experience
1
1
Certificate

Project Manager

Clar-Laur Interests, LLC
2018-07 - 2020-04
  • Met with clients, negotiated and hired contractors, supervised job site and all processes, mediated any/all issues, inspected completed job site, supervised any corrections before presenting finished product to the homeowner.
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.

Operations Manager

Aramark (dba: Jackson And Company)
2008-09 - 2018-01
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Optimized processes and supervised 20 employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Mitigated costs while collaborating with vendors to manage inventory items.
  • Worked closely with teammates to coordinate tasks and support safety.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Directed day-to-day operations focused on attainment of key business metrics and continuous improvement initiatives.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Partnered with vendors and suppliers to effectively manage and budget for over $2 million in inventory.
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Planned event production, procured necessary equipment, organized logistics, procurement, inventory, production staff, client follow-ups, permits, alcoholic and non-alcoholic event beverage service, event staff safety, and facility management

Warehouse Manager

Aramark (dba: Jackson And Company)
2002-11 - 2008-08
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 37%.
  • Set company culture, facilitated communication and built cohesion between team members.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Work History

Bachelor of Science - Secondary Education

University of Arkansas, Fayetteville
1991-08 - 1996-05
  • Coursework in History, Human Physiology and Exercise Science
  • Graduated with 3.25 GPA

MBA - Health Care Administration

University of Phoenix
2020-01 - Current

Education

Skills

Verbal and written communication

Production planning

Negotiation

Recruiting and interviewing

Employee performance evaluations

Staff supervision

Business Development

Project Management

Training

Business administration

Sales growth

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

MS Office

MS Excel

Mac

Windows 10

Certification

Certified Notary Public, Traditional & Electronic, Commission Expires Nov 2030

University of Phoenix - MBA, Health Care Administration
2020-01 - Current
Project Manager - Clar-Laur Interests, LLC
2018-07 - 2020-04
Operations Manager - Aramark (dba: Jackson And Company)
2008-09 - 2018-01
Warehouse Manager - Aramark (dba: Jackson And Company)
2002-11 - 2008-08
University of Arkansas, Fayetteville - Bachelor of Science, Secondary Education
1991-08 - 1996-05

Certified Notary Public, Traditional & Electronic, Commission Expires Nov 2030

Timeline

Will DeffenbaughManager