loader
Summary
Overview
Work History
Education
Skills
Timeline

Tyana Sterling

Houston

Summary

Dedicated customer service that delivers accurate information on product. Trusted key holder and money manager with 4 years of experience. Progressive attitude and laid back demeanor.

Overview

5
5
years of post-secondary education
9
9
years of professional experience

Certified Nursing Assistant

Telford Lutheran Home
2013-05 - 2017-04
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cared for average of 9 patients per 7 shift, and delivering high-quality, efficient support to meet all needs.

Hooters Girl

Hooters
2017-04 - 2020-03
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Sales Associate

T-Mobile US Inc.
2018-01 - 2018-10
  • Opened and closed store when needed and prepared nightly bank drop for morning pick up.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Tracked and recorded department inventory products, including high-priced merchandise.

Patient Advocate

Canna Care Docs
2018-09 - 2019-10
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Educating patients about medication, proper forms of consumption, and state laws.
  • Assisted patients with proper registration for MMJ card.
  • Resolving special case issues and conducting patient follow ups.
  • Market to surrounding doctors and dispensaries.
  • Authored dispensary resource brochure for clinic.

Executive Assistant

ITR Cleanouts
2019-09 - 2020-01
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for company and CEO.
  • Performed market analysis, assessing opportunities and collecting competitor intelligence.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Worked closely with clients to ensure needs were met.

Work History

High School Diploma

Pennridge High School
2009-08 - 2013-05

Technical Diploma/ Nursing Assistant Certification Health Care Careers

UPPER BUCKS COUNTY AREA VOCATIONAL TECHNICAL SCH
2011-09 - 2013-05

Education

Skills

    Product and service sales

Microsoft applications proficiency

Administrative tasks

Medicinal Cannabis Knowledge

Team Player

Executive Assistant - ITR Cleanouts
2019-09 - 2020-01
Patient Advocate - Canna Care Docs
2018-09 - 2019-10
Sales Associate - T-Mobile US Inc.
2018-01 - 2018-10
Hooters Girl - Hooters
2017-04 - 2020-03
Certified Nursing Assistant - Telford Lutheran Home
2013-05 - 2017-04
UPPER BUCKS COUNTY AREA VOCATIONAL TECHNICAL SCH - Technical Diploma/ Nursing Assistant Certification, Health Care Careers
2011-09 - 2013-05
Pennridge High School - High School Diploma,
2009-08 - 2013-05

Timeline