Tasha Gregoire
Miami Gardens ,FL
Summary
Outgoing employee offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in anything that i work for or with. Any product will work for I will pour my heart out and work to my full ability. I'm a outgoing and kind to all I will never have a problem helping out a customer. I am a person with unique ability to relate to diverse clients and close high-dollar sales
Overview
11
11
years of professional experience
Work History
Neba inc.
09.2023 - Current
- Handle 70+ inbound and outbound calls per day
- Provide medical information, eligibility and benefits
- Provide claims information, on outstanding claims and incoming or pending claims
- Send out fax info, check tracers, EOBs
- Mail out forms to members, online inquiries for claims and medical/dental/vision benefits
Assistant manager
Discovery clothing company
06.2023 - Current
- Manage associates, count down registers at end of night and petty cash, open store in mornings, count in registers
- Style the store walls and put out all new merchandise
- Accept boxes from shipment and process into system, accept transfers and process in system
- A fort returns and authorize certain commands in system when on register
Assistant manager
Love culture
03.2018 - 03.2029
- I’ve accomplished many things as assistant manager, helped other associates, styled the store many times, made lots of sales
- Making weekly Schedule, Cash handling, bank drops, cashier, Hiring
Medical claims customer service specialist
Medix Temp Agency
Miami, FL
03.2023 - 09.2023
- Company Overview: Miami, FL
- Handle 70+ inbound and outbound calls per day
- Provide medical information, eligibility and benefits
- Provide claims information, on outstanding claims and incoming or pending claims
- Send out fax info, check tracers, EOBs
- Miami, FL
Senior specialist
Teleperformance call center
04.2019 - 02.2023
- Efficiently guiding customers to resolution for their devices
- Handle troubleshooting steps and setting up appointments
- Setting up repairs with engineers
- Apple senior advisor, handling communications with engineers and working with MacBooks, iMacs, iPad, iPhone, Apple TV’s, AirPods etc
Sales associate
Love culture
11.2017 - 03.2018
- Handles customer experience, cashier, stocking, inventory, styling store
Education
High school graduate - in college for bachelor of science
Associate Degree In Nursing - Nursing Administration
Broward College
Fort Lauderdale, FLSkills
- Communicative
- Energetic
- Confident
- Ambitious
- Sales
- Training
- Team building
- Management
- Call center
- Retail
- Technical support
- Supervising experience
- Inventory skills
- Merchandising
- Cash handling
- Customer service skills
- Word document
- Leadership
Languages
Haitian Creole
Professional Working
Timeline
Neba inc.
09.2023 - Current
Assistant manager
Discovery clothing company
06.2023 - Current
Medical claims customer service specialist
Medix Temp Agency
03.2023 - 09.2023
Senior specialist
Teleperformance call center
04.2019 - 02.2023
Assistant manager
Love culture
03.2018 - 03.2029
Sales associate
Love culture
11.2017 - 03.2018
High school graduate - in college for bachelor of science
Associate Degree In Nursing - Nursing Administration
Broward College