Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sunkoju Karthik

Sunkoju Karthik

Digital Media Senior Analyst
Hyderabad

Summary

As a highly motivated and detail oriented Digital marketing Professional at a renowned multinational corporation like Google Operations Center, I have a proven track record in delivering client value and return over investment. I’ve excellent experience in developing, designing, executing and optimizing online marketing campaigns to support the expansion and growth of various client services and products. 5+ years of experience in a wide variety of fields and both, national and international exposure gives me a unique perspective in working with different clients and people.

Overview

5
5
years of professional experience
15
15
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Digital Medial Senior Analyst

Google Operation Center (GOC)
Hyderabad
08.2021 - Current
  • Determined and supported keyword selection, audience targeting, audience retargeting and remarketing - Define, maintain, prioritize, and manage the effectiveness for marketing campaigns.
  • Work very closely with the agencies and clients helping them resolve their issues with trafficking, Reporting, discrepancies and all kinds of technical issues related to the Google’s Campaign Manager360 and GTM.
  • Illuminating customers by generating reports to map Ad interaction and subsequent conversion, and paths led to conversion to analyze and improve Ad strategy to attain maximum ROI.
  • Investigating and sharing best practices on trafficking, tag implementation and tag firing. Optimizing the campaigns based on the Ad settings, ad rotation, A/B Testing, Audience Segmentation.
  • Skills: Strategic Thinking · Marketing Campaign Management · Customer Journey Mapping · Content Strategy · Campaigns · Campaign Plans · DV360 · Programmatic Media Buying.

Sr Technical Associate

Unisys
Hyderabad
05.2019 - 07.2021
  • Sr Technical Associate (Business) - M&T Bank.
  • Assist M&T Bank employees with their Technical Issues for Customer Deliverables
  • Assisted user's effectively for any hindrances being faced by them in their day to day work
  • Handling B2B Web tickets and chats, where we support
  • M&T employees with all Technical issues with their respective applications, Business) - AutoNation
  • Handling B2B calls to assist users with Technical Issues with their respective applications
  • Used Active Directory for Password resets, and also assisted users with Shared drive mappings, Printer
  • Mapping and all Desktop and Laptop related issues
  • Responsible for Training Associates for the process

Technical Associate

Tech Mahindra
Hyderabad
01.2018 - 04.2019
  • Technical Associate - Telstra
  • Handling customers with their internet issues over calls
  • Promoted to Level 2 support to test the Internet line in detail and assist the customers

Education

B - Tech - Mechanical Engineering

CMR College Of Engineering AndTechnology
Hyderabad
09.2012 - 05.2016

Intermediate -

Sri Chaitanya Junior Kalasala
Hyderabad
06.2010 - 05.2012

SSC -

St Johns Church High School
Hyderabad
06.2001 - 05.2010

Skills

Digital Marketing

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Certification

Campaign Manager 360

Timeline

Digital Medial Senior Analyst

Google Operation Center (GOC)
08.2021 - Current

Sr Technical Associate

Unisys
05.2019 - 07.2021

Technical Associate

Tech Mahindra
01.2018 - 04.2019

B - Tech - Mechanical Engineering

CMR College Of Engineering AndTechnology
09.2012 - 05.2016

Intermediate -

Sri Chaitanya Junior Kalasala
06.2010 - 05.2012

SSC -

St Johns Church High School
06.2001 - 05.2010
Sunkoju KarthikDigital Media Senior Analyst
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