Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Steven Varela

Steven Varela

Miami,FL

Summary

Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Relationship Manager

Bank Of America Downtown
05.2020 - Current
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.

Mens Sales Associate

Saks Fifth Avenue Brickell City Centre
12.2018 - 03.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

Associate of Arts - Business Administration

Miami Dade College
08.2016 - 12.2018

Skills

Sales trends

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Timeline

Relationship Manager

Bank Of America Downtown
05.2020 - Current

Mens Sales Associate

Saks Fifth Avenue Brickell City Centre
12.2018 - 03.2020

Associate of Arts - Business Administration

Miami Dade College
08.2016 - 12.2018
Steven Varela