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Summary
Overview
Work History
Education
Skills
Timeline

Stephanie Kharbanda

Customer Sales Service Representative
Yuba City
Summary

Intelligent Customer Sales and service Representative with outstanding retail expertise for 8+years. Grasps company initiatives quickly achieving store and personal goals. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always uses good judgment when performing duties.

Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History

Cashier / Sales Associate

Sam's club
2012-05 - 2013-03
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped over 50+ customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Met and exceeded upsell goals by highlighting target merchandise and memberships with strategic promotional approaches.
  • Assisted customers with special services, account updates and promotional options.

General Manager

Jackie's International
2010-04 - 2010-07
  • Managed 43 room hotel with staff of 12 employees
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Held weekly meetings with [Job title]s to identify techniques to overcome sales obstacles.

Cashier/ Assistant Manager

Fast-n-Easy Market Inc
2005-08 - 2010-04
  • Managed store and employees during owner absence.
  • Trained new employees.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped 75+ customers complete purchases, locate items, satisfaction and sales numbers.
  • Worked closely with Owners to solve problems and handle customer concerns.
Education

High School Diploma

Yuba City High School
2001-08 - 2005-06
Skills

Sales promotion

Client account management

Interpersonal communication

Staff training/development

Relationship building

Bilingual Hindi/ Punjabi ( Verbal)

Complaint Resolution

Strategic Sales Knowledge

Administrative Support

Credit Card Processing

Good Listening Skills

Inbound And Outbound Calling

Timeline

Cashier / Sales Associate

Sam's club
2012-05 - 2013-03

General Manager

Jackie's International
2010-04 - 2010-07

Cashier/ Assistant Manager

Fast-n-Easy Market Inc
2005-08 - 2010-04

High School Diploma

Yuba City High School
2001-08 - 2005-06