Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SinYee Yong

Bachelor Of Accountancy
Asahan

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.

Overview

4
4
Languages
5
5
years of post-secondary education
2
2
years of professional experience

Work History

Sales Representative

Shelton Design
2017-02 - 2018-03
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Efficiently solved complex problems that impacted management.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.

Beautician

Cosmoskin beauty
2016-01 - 2017-01
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.

Education

Bachelor of Accountancy

Royal Melbourne Institute Of Technology
2018-04 - 2020-10

High School Diploma

Pay Fong High School
2014-01 - 2016-12

Skills

    Customer Relations

Sales expertise

Client Service

Problem solving strength

Network development

Languages

English

Mandarin

Malay

Cantonese

Timeline

Bachelor of Accountancy

Royal Melbourne Institute Of Technology
2018-04 - 2020-10

Sales Representative

Shelton Design
2017-02 - 2018-03

Beautician

Cosmoskin beauty
2016-01 - 2017-01

High School Diploma

Pay Fong High School
2014-01 - 2016-12
SinYee YongBachelor Of Accountancy