There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
A highly organized and hard working individual looking to secure a responsible career opportunity to utilize and gain skills and practical experience while making a significant contribution to the success of the company.
Overview
2
2
Languages
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Administrative Supervisor
Tobijays Global Hotel
Ibadan, Oyo
10.2019 - Current
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Oversaw office inventory activities, including ordering and requisitions, stocking.
Responded to questions, complaints and managed communications with customers
Communications Officer
Nigerian Airspace Management Agency
Calabar, Cross River
10.2018 - 10.2019
Receive and send flight traffic and flight plans.
Keep record of all information and messages transmitted.
Disburse information to other stations or department.
Receive and send NOTAM.
Send and receive calls or messages over phone and radio.
Handled inbound contacts and provided customer service according to departmental policies and procedures.
Tour Guide and Zoo Kepper
Zoological Garden, University of Ibadan
Ibadan, Oyo
07.2017 - 10.2017
Provided information through narratives on various sites throughout Zoo, relaying little-known stories to provide interest.
Worked closely with management and staffs of to create new and lucrative tours.
Collected tickets and fees from each individual prior to start of tour.
Built personal relationships with guests to promote positive experiences.
Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
Researched information on the Zoo and animals to provide accurate, detailed tours.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.