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Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
ShaNeka  Holliday-King

ShaNeka Holliday-King

Advance Medical Support Assistant
Union Springs
Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Goal-oriented Advanced Medical Support Assistant well-versed in report preparation, patient scheduling and medical record maintenance. Proficient in CPRS and HSRM. Organized individual with 1.5 years of experience handling clerical duties for practitioners by scheduling appointments, greeting patients and managing filing systems.

Overview
8
8
years of post-secondary education
11
11
years of professional experience
Work History

Advanced Medical Support Assistant

Department Of Veterans Affairs
2019-09 - Current
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Scheduled appointments, enters authorizations for approved VA Community Care using the Fee Basis Claims System (FBCS);
  • Organized patient records to research records, extract medical information and review records for completeness and accuracy.
  • Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
  • Mailed patient appointment letters.
  • Maintained and obtained medical records.

Medical Records Specialist

Bullock County Hospital
2016-08 - 2019-09
  • Input data into computer programs and filing systems.
  • Received and processed medical records requests.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Interacted and communicated easily with department personnel and public.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Adhered to all facility, company and legal guidelines.
  • Obtained patient releases for dissemination of information.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Kept accurate log of all requests for medical information and records.

Medical Assistant

EPediatrics And Family Care
2010-08 - 2016-11
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Ordered and prepared reagents and supplies.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education

Diploma Medical Assisting

Virginia College - Birmingham
2009-10 - 2010-12

Diploma Medical Biller And Coder

Virginia College - Birmingham
2015-09 - 2016-06

High School Diploma

Bullock County High School
1999-08 - 2005-05
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Insurance claims

Simple dressings

Monitoring patient progress

Completing insurance forms

EMR / EHR

Medical office administration

Medical billing and coding

Medical terminology understanding

Patient scheduling abilities

Patient communication

Medical office support expertise

Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline

Advanced Medical Support Assistant

Department Of Veterans Affairs
2019-09 - Current

Medical Records Specialist

Bullock County Hospital
2016-08 - 2019-09

Diploma Medical Biller And Coder

Virginia College - Birmingham
2015-09 - 2016-06

Medical Assistant

EPediatrics And Family Care
2010-08 - 2016-11

Diploma Medical Assisting

Virginia College - Birmingham
2009-10 - 2010-12

High School Diploma

Bullock County High School
1999-08 - 2005-05