ShaNeka Holliday-King
Advance Medical Support Assistant
Union Springs,AL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Goal-oriented Advanced Medical Support Assistant well-versed in report preparation, patient scheduling and medical record maintenance. Proficient in CPRS and HSRM. Organized individual with 1.5 years of experience handling clerical duties for practitioners by scheduling appointments, greeting patients and managing filing systems.
Overview
8
8
years of post-secondary education
11
11
years of professional experience
Work History
Advanced Medical Support Assistant
Department Of Veterans Affairs
Tuskegee, AL
09.2019 - Current
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, enters authorizations for approved VA Community Care using the Fee Basis Claims System (FBCS);
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Mailed patient appointment letters.
- Maintained and obtained medical records.
Medical Records Specialist
Bullock County Hospital
Union Springs, AL
08.2016 - 09.2019
- Input data into computer programs and filing systems.
- Received and processed medical records requests.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Interacted and communicated easily with department personnel and public.
- Reviewed charts and flagged incomplete or inaccurate information.
- Adhered to all facility, company and legal guidelines.
- Obtained patient releases for dissemination of information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Kept accurate log of all requests for medical information and records.
Medical Assistant
EPediatrics And Family Care
Union Springs, AL
08.2010 - 11.2016
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, including medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education
Diploma - Medical Assisting
Virginia College - Birmingham
Birmingham, AL 10.2009 - 12.2010
Diploma - Medical Biller And Coder
Virginia College - Birmingham
Birmingham, AL 09.2015 - 06.2016
High School Diploma -
Bullock County High School
Union Springs, AL 08.1999 - 05.2005
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Insurance claims
Simple dressings
Monitoring patient progress
Completing insurance forms
EMR / EHR
Medical office administration
Medical billing and coding
Medical terminology understanding
Patient scheduling abilities
Patient communication
Medical office support expertise
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Advanced Medical Support Assistant
Department Of Veterans Affairs
09.2019 - Current
Medical Records Specialist
Bullock County Hospital
08.2016 - 09.2019
Diploma - Medical Biller And Coder
Virginia College - Birmingham
09.2015 - 06.2016
Medical Assistant
EPediatrics And Family Care
08.2010 - 11.2016
Diploma - Medical Assisting
Virginia College - Birmingham
10.2009 - 12.2010
High School Diploma -
Bullock County High School
08.1999 - 05.2005