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Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Quote
Timeline
Scott Hair

Scott Hair

Operations Management
Henderson
Summary

Results-oriented business leader with more than 25+ years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. At Steamy Kitchen Inc. increased annual revenue by 400% while cutting operations cost in half. At the Trane Company, decreased customer wait time from 14 months to 4 weeks which allowed sales to double.

Overview
4
4
years of post-secondary education
30
30
years of professional experience
Work History

Fulfillment Associate

Amazon
2020-08 - Current
  • Inspected outgoing containers to verify accuracy and provide feedback to other associates performing over 300 audits per day on average.
  • Received and Prepped incoming products as directed by company specifications.
  • Developed first hand working experience to better understand needs of company and associates.

Vice President of Operations

Steamy Kitchen, Inc.
2008-08 - 2020-01
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs both for IT Operations and Advertising Inventory.
  • Developed key systems that increased revenue by 400% and increased company traffic by 500%.
  • Established clear management goals and devised systems to track results for effective decision making.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.

Business Owner

Digital Doctors Inc.
2002-02 - 2008-08
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Put together realistic budgets based upon costs and fees for effectively operating business that grew from $0 per month to over $75,000 per month in revenue.

Lead Trainer

Anthony Robbins Companies
1996-10 - 2002-02
  • Managed and trained other trainers for various roles and positions at live events.
  • Delivered comprehensive training to volunteer staff to effectively and passionately serve customers.
  • Lead special seminars for different types of staff members at live events.
  • Managed over 15 trainers at live events.

Operations Manager

Trane Air Conditioning
1994-08 - 1996-10
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Implemented processes that reduced customer wait times from 14 months down to 4-6 weeks resulting in doubling of sales.

Army Officer

U.S. Army
1990-05 - 1994-10
  • Maintained energy and enthusiasm in fast-paced environment.
  • Oversaw planning, implementation of training at Army's premier Force-on-force Training Center.
  • Developed and frequently used skills in leadership, organization, planning and team building.
  • Was selected and worked as Aide-de-camp to commanding general.
  • Developed automated planning process for training exercise reducing time required by 50%.
Education

Bachelor of Science Computer Engineering

United States Military Academy
1986-07 - 1990-05
Skills

    Effective leader

Flexible & Adaptable

Excellent work ethic

Associate Training & Development

Teambuilding

Coaching and mentoring

Process Development

Verbal and written communication

Analytical skills

Critical thinking

Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Computers, Machine Learning, and Robotics

Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline

Fulfillment Associate

Amazon
2020-08 - Current

Vice President of Operations

Steamy Kitchen, Inc.
2008-08 - 2020-01

Business Owner

Digital Doctors Inc.
2002-02 - 2008-08

Lead Trainer

Anthony Robbins Companies
1996-10 - 2002-02

Operations Manager

Trane Air Conditioning
1994-08 - 1996-10

Army Officer

U.S. Army
1990-05 - 1994-10

Bachelor of Science Computer Engineering

United States Military Academy
1986-07 - 1990-05