Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Scott Bonestell

Scott Bonestell

CPCO
Port Charlotte,FL

Summary

Certified pest control operator in the categories of General household pest control and rodent control, Termite and other WDO control, Lawn and Ornamental. Seasoned Service Manager bringing 17 years of industry experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.

Overview

17
17
years of professional experience

Work History

Service Manager

Hughes-Exterminators
Englewood, FL
10.2019 - Current
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Monitored team performance, adhered to service level agreements and provided detailed job training.
  • Managed team of 11 employees in GHP, Termite, L&O and Wildlife processes to comply with state and federal policies across company.
  • Updated existing customers on services and changes in accounts to maintain good rapport and increase sales

Termite/WDO And Wildlife Departments Manager&Safety Director

Hoskins Pest Control, Inc.
Venice, FL
11.2010 - 02.2019

Managed the Termite/WDO department

Managed the Wildlife department

Safety Director for the company

  • Mentored and motivated team members to efficiently achieve challenging business goals.
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.

Termite/GHP Tech And Sales

Ace Pest Management
Port Charlotte, FL
10.2009 - 11.2010

Conducted treatments for termites and other WDOs

Conducted treatments for commercial and condo properties

Sales for commercial, residential, and WDOs

  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.

GHP Residential Tech

Econo Pest Control
Englewood, FL
09.2005 - 02.2009

Operated Commerical and termite route

Operated GHP residential route and sales

  • Inspected commercial and residential buildings and structures for pest issues.
  • Applied products to provide corrective and preventative treatments while maintaining high customer satisfaction

Education

Termite/WDO, Fumigation, L&O

UF Pest Management University
Apopka

Skills

Self-motivatedundefined

Affiliations

Jason Rose 941.483.6396

jason.rose@down2earthinc.com

General manager over departments I managed

Currently Regional Director at Down2Earth

Glen Rockwell 603.262.0574

glenrockwell75@gmail.com

Manager of Commercial and Condo GHP department at Hoskins

Dr. Faith Oi 352.273.3971

foi@ufl.edu

Entomologist who has been an educator and resource for many years

Timeline

Service Manager

Hughes-Exterminators
10.2019 - Current

Termite/WDO And Wildlife Departments Manager&Safety Director

Hoskins Pest Control, Inc.
11.2010 - 02.2019

Termite/GHP Tech And Sales

Ace Pest Management
10.2009 - 11.2010

GHP Residential Tech

Econo Pest Control
09.2005 - 02.2009

Termite/WDO, Fumigation, L&O

UF Pest Management University
Scott BonestellCPCO