SARITHA MUPPATY
Salesforce Administrator
Sydney,Singapore
Summary
Certified Salesforce Administrator with 53 trailhead badges helping clients solve problems with Salesforce tools and 6 years of implementation and integration process of Business Administration. Skilled in creating functional dashboards and reports. Eager to manage and optimize the Salesforce ecosystem to discover game-changing insights and drive growth.
Overview
4
4
Certifications
5
5
years of professional experience
Work History
SALESFORCE ADMINISTRATOR
Freelancer
Singapore
2019.10 - Current
- Created and maintained user profiles, workflows, dashboards, reports on Salesforce and other CRM software.
- Set permissions for users using Object-Level and Field-Level security best practices.
- Develop, maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex customizations, custom objects, fields, and formulas
- Implemented solutions to resolve system errors and data issues to avoid downstream effects on marketing or sales teams.
- Code, configure, unit test and create supporting documentation for application development tasks
- Capable of writing and debugging efficient SOQL/SOSL queries of standard and custom objects, and able to understand and develop for complex data models
- Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
- Trained client teams on the Lightning App Builder and other CRM tools/applications
Corporate Recruiter
TAGIT Pte Ltd
2010.08 - 2011.06
- 25+ Positions filled yearly and hired 60 % of IT professionals.
- 20% Increased of retention achieved by talent engagement and development program
- Facilitated new hire orientation and scheduling.
- Completed paperwork and work authorization forms after hiring new employees.
Technical Recruiter
DV TECHNOLOGIES Pvt Ltd
Hyderabad , Telangana
2008.08 - 2010.05
- Onboarded new hires and set up training.
- Sourced and selected applicants for technical positions within company.
- Wrote and posted technical job descriptions
- Developed succession plans and promotion paths for all staff.
Technical Recruiter
JOB COOKIES Inc, SECUNDERABAD
Hyderabad , Telangana
2006.04 - 2007.05
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Referred candidate resumes to customer account managers for evaluation and submission.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 27 new employees.
Education
MBA - Business Administration, Human Resource
Kakatiya University
BCA - Computer Applications
Osmania University
HyderabadSkills
Salesforce platform
Certification
Salesforce Certified Administrator
Soft skills
- Communication
- Problem-solving (troubleshooting)
- Organizational skills
- Project management
- Attention to detail
Timeline
SALESFORCE ADMINISTRATOR
Freelancer
2019.10 - Current
Corporate Recruiter
TAGIT Pte Ltd
2010.08 - 2011.06
Technical Recruiter
DV TECHNOLOGIES Pvt Ltd
2008.08 - 2010.05
Technical Recruiter
JOB COOKIES Inc, SECUNDERABAD
2006.04 - 2007.05
Security Specialist (Superbadge)
Lightning Experience Reports & Dashboards Specialist (Superbadge)
Business Administration Specialist (Superbadge)
Salesforce Certified Administrator
BCA - Computer Applications
Osmania University
MBA - Business Administration, Human Resource
Kakatiya University