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Summary
Overview
Work History
Education
Skills
Timeline

Sandipan Sarkar

Data Scientist (level Beginner)
Bangalore
Summary

Looking to apply hands on experience utilizing predictive analytics and classical modeling techniques for statistical inference and creation of data insights as a Data Scientist at CBC. Bringing solid mathematics background, great communication skills

Overview
10
10
years of post-secondary education
15
15
years of professional experience
Work History

Customer Service Representative

Exl Services Private Ltd
2011-02 - 2019-07
  • .
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Leveraged sales expertise to promote Scottish Power products and capitalized on upsell opportunities.
  • Regularly exceeded daily sales and product add-on quotas.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in 40% decrease in cancellations.
  • Educated customers on promotions to enhance sales.

Customer Service Representative

ibm daksh BPO
2006-10 - 2008-09
  • Recommended [Product or Service] to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Senior Administration Officer

British Scaffolding Ltd
2002-03 - 2006-06
  • Developed and maintained productive relationships with internal and external stakeholders to support increased business.
  • Collaborated with key stakeholders to identify and deliver quality enhancements.
  • Managed staff development, underperformance issues and employee relations to adopt consistent, fair and objective decision-making.
  • Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities.
Education

Diploma Data Science with R and Data Science

Jigsaw School Of Analytics
2017-01 - 2019-01

Business Communications Skills Training (2019 - 2019) INTERNSHALA Business Communication

Jigsaw School Of Analytics
-

MBA Executive MBA

ICFAI Business School
2001-02 - 2004-06

Bachelor of Commerce Bachelor of Commerce

Delhi University
2001-03 - 2004-04

Certificate Course Computer Software

Info-x Software Technology Limited
1995-01 - 1995-10

Certificate Course English Speaking

British School Of Language
1996-01 - 1996-10

Projects / Research Work
-
Skills
Strong understanding of predictive modelling and machine learning algorithms
Good understanding of data mining and data cleaning
An in depth analysis of deep learning and neural networks
Efficient in graphical modelling and data visualization
SANDIPAN SARKAR
MACHINE LEARNING AND DATASCIENCE INDUSTRY
Business Communications
Timeline

Diploma Data Science with R and Data Science

Jigsaw School Of Analytics
2017-01 - 2019-01

Customer Service Representative

Exl Services Private Ltd
2011-02 - 2019-07

Customer Service Representative

ibm daksh BPO
2006-10 - 2008-09

Senior Administration Officer

British Scaffolding Ltd
2002-03 - 2006-06

Bachelor of Commerce Bachelor of Commerce

Delhi University
2001-03 - 2004-04

MBA Executive MBA

ICFAI Business School
2001-02 - 2004-06

Certificate Course English Speaking

British School Of Language
1996-01 - 1996-10

Certificate Course Computer Software

Info-x Software Technology Limited
1995-01 - 1995-10

Projects / Research Work
-

Business Communications Skills Training (2019 - 2019) INTERNSHALA Business Communication

Jigsaw School Of Analytics
-