Work History
Work Availability
Sai Sanjeev Patnaik Behara

Sai Sanjeev Patnaik Behara

Collateral Management / Risk Management / Change Management
Don’t fear failure. Not failure, but low aim, is the crime. In great attempts it is glorious even to fail.
Bruce Lee


  • Over 17 years’ experience in Collateral operations management, process management, people Management, Change management, Business Analysis, Risk Management, Client/Escalation management and Customer service.
  • Strong inter-personal skills, communication & organizational skills with proven abilities in Risk management, Change management & Operations management.
  • Good understanding of working with multi-cultural teams in different locations – London, India, Chicago and Singapore.
  • Achieved desired results in delivering process efficiency, reducing outstanding bills receivables from clients


years of post-secondary education
years of professional experience

Senior Manager

Agency Clearing - Societe Generale GSC
2018-04 - 2020-01
  • Responsible for the Service delivery of Exchange margins - Treasury and Collateral functions for Ex-New Edge UK and USA. 4 teams totaling 14 employees in Chennai
  • Daily monitoring of custodian balances across multiple currencies, internal Treasury projections and funding requirements with Correspondent banks globally.
  • Partner with onshore to formulate solutions on operational issues, build controls to reduce operational risks and plan for business continuity.
  • Ensure weekly governance with LDN and Chicago in place for performance review feedback and building good relations.
  • Handhold on operational issues till closure and share the knowledge with employees to avoid future problem reoccurrence.
  • Manage capacity utilization and plan for future capacity needs based on new additional work undertaken, projects in pipeline and attrition in the teams.
  • Quarterly reviews of - SOPs, CSLA, BCP & BIA.
  • Ensure new joiner training is in place and cross training well managed to build seamless desk coverage.
  • Ensure the designated Group Permanent Supervision controls are closed monthly with suitable samples evidencing performance of the control.
  • Prepare the monthly CCP Broker report and submit to the Group Finance for further review.
  • Conduct performance review of N-1 manager and team members on a periodic basis, device methods to improve team efficiency, address grievances, training needs and plan for resource optimization.
  • Oversee ‘Change The Bank’ initiatives and manage the periodic system release from a functional side.
  • Actively support the teams in production where necessary during short staff days.
  • Closely work with the Business Auditors during process reviews and handhold the audit review till completion – Deloitte / ECB / Internal IGAD Audit.

Group Relationship Manager

Karvy Computershare Pvt Ltd
2016-12 - 2018-04
  • Managed a portfolio of 63 Companies listed on BSE & NSE.Responsible for the Equity operations, Client relation, Investors, Regulators, People, Delivery, Internal stakeholders and monthly bills due from clients.
  • Manage a team of 10 and oversee the people management, performance review, handle escalations, ensure adequate cross training in the team and create back-ups.
  • Ensure process documents are in place and up to date.
  • Assisted 5 SME companies with their listing on Bombay Stock Exchange and National Stock Exchange.


Citicorp Services India Pvt Ltd
2015-11 - 2016-12
  • Managed the OTC collateral operations for Dublin and Singapore regions.
  • Team size managed was 12.
  • Responsibilities included SLA delivery on Margin calls, booking, disputes, Client reporting, monthly interest processing, escalations management, process transition from Dublin to Gurugram, people management for the Dublin & Singapore collateral teams.
  • Managed 3 clients in APAC and 7 in Dublin regions and the performance of the team, identify knowledge gaps, provide training, ensure adequate onshore-offshore interaction, leave management, provide updates to Onshore and Offshore senior management and handle all project migration related matters.

Team Lead

Cognizant Technology Services Pvt Ltd
2006-11 - 2015-11
  • Collateral operations: Managed the Collateral margins for UBS Stamford and London including managing SLAs on daily margin calls viz., margin call issuance, processing, settlement fails, substitutions, account set ups, monthly interest, disputes handling, queries, Repo margin calls, handle escalations, provide guidance on issues, queries and other process related matters.
  • UAT test cases for the Business Analyst and perform new functionality in UAT environment.
  • QA testing done for Settlements and Confirmations.
  • Reviewed the daily operations for adherence to UBS Bank policies, identify gaps in existing controls, suggested and driven improvements in Operational Risk across processes.
  • Reduced the risk of Client Data Confidentiality breach by enhancing the 4 eye check process on email communication for OTC Confirmations and Collateral processes
  • Business Analyst with UBS Wealth Management in Singapore on a Regulatory project.
  • Responsibilities include business requirement gathering, system change requirements, documenting & analysing inputs from WM securities teams in Japan, Australia, Hong Kong and Singapore for the system change requests, liaise with IT on defects identified, and assist IT with roll-back roll-forward.
  • Drafted UAT test cases; obtain sign off from stakeholders from UBS WM APAC and monitor the Project run book for APAC Securities Ops.
  • Manage the periodic system IT change release programme.


IVY Comptech Pvt Ltd
2006-03 - 2006-11
  • Provide telephonic support to online players of
  • Received Customer Appreciation from Party Poker players, for being very patient and helpful.

Senior Executive

Apollo Health Street Ltd
2005-09 - 2006-01
  • Validating the health practitioners’ data on phone to update Healthcare database for US Client.

Customer Service Executive

2002-12 - 2005-09
  • HSBC Data Processing India Pvt. Ltd.Hyderabad.
  • Worked with the HSBC Investment Fund Administration [HIFA] Dept.
  • New business account opening process, Capacity Planning, Work allocation, Client service.
  • Received Extra miler award from the UK Banker during 2005 Tax Year.

Work History

B.Com (Honors) - Accounting And Finance

Sri Sathya Sai Institute Of Higher Learning
1999-06 - 2002-03
  • Graduated with 3.84 GPA



Business Analyst

Service Delivery

People management

Exchange Margins


Securities Settlements


Operational Risk

Collateral Management

Client Service

Relationship building

Stakeholder oversight

Documentation and notes

Issue escalation

Gap Analysis

Risk and Control

Change Management

Business administration

Eye for detail

Cross-functional collaboration

Escalation management






Work Availability

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  • Delivered 3 FTE efficiency in 2018 of EUR 100K.
  • Transitioned 2 FTE roles from Chicago to India (Project Tango) in 2019.
  • Moved 4 roles to Bengaluru to improve resiliency between Chennai-Bengaluru in 2019.
  • Managed 3 semi-annual External Audits and implemented recommendations 2018-19.
  • Reduced the >6 months outstanding bills receivables from INR 4 million to less than INR 400K within 6 months of taking charge as Group Relationship Manager in 2017.
  • Transitioned 3 FTE roles from Singapore to India (Project Lotus) in 2016.
  • Designed and implemented a robust Operational risk framework for OTC Margins processes in 2014
  • Delivered 3 IT releases (15 small and big changes ) in 2015, Singapore



Senior Manager - Agency Clearing - Societe Generale GSC
2018-04 - 2020-01
Group Relationship Manager - Karvy Computershare Pvt Ltd
2016-12 - 2018-04
Manager - Citicorp Services India Pvt Ltd
2015-11 - 2016-12
Team Lead - Cognizant Technology Services Pvt Ltd
2006-11 - 2015-11
Associate - IVY Comptech Pvt Ltd
2006-03 - 2006-11
Senior Executive - Apollo Health Street Ltd
2005-09 - 2006-01
Customer Service Executive - HSBC
2002-12 - 2005-09
Sri Sathya Sai Institute Of Higher Learning - B.Com (Honors), Accounting And Finance
1999-06 - 2002-03


Sai Sanjeev Patnaik BeharaCollateral Management / Risk Management / Change Management