Business Analyst, with 3 years of wide based involvement with business activities, Information technology, decision making, maintaining customer relations and business improvement. Exposed to different SDLC environment including Agile methodologies and performed data analysis/gap analysis to maximize productivity, profitability and competitiveness by transforming technology plans into powerful business solutions.
• Participated in facilitating requirements gathering meeting, writing functional requirement /design documents(eg. process mapping) documenting details of user needs for developing new feature enhancements and /or new applications.
• Created and maintain general dashboards to track product/ business KPIs, monitoring/updating of issue and participated in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
• Conducted Demo Sessions, Requirements analysis and Design Review meetings, Test Cases (for both SIT/UAT) and defect review meetings to assess the technical/testing requirements against the original business requirements and needs.
• Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities
• Conducted low to moderately complex SQL queries and work with other data extraction and analytic tools to validate and/or develop analysis and create reports and dashboards
• Presented study issues, methods and findings in report, graph, chart, table or other form using Excel and PowerBI
• Used SharePoint, Jira, Trello and Confluence to work collaboratively with the team being cross-functional.
• Took the lead on implementation of the JDA Demand Planning, Forecasting and Fulfillment module assisting in translating business needs to IT requirements.
• Learned C++ to design app, gave UI/UX designing and successfully deployed within 2 months.
• Participated in design sessions in prototyping new systems for enhancing business processes, operations and information process flows
• Performed benchmarking and surveyed students of the university to identify problems, resolve issues and improve the process to ensure a stable and accurate solution
• Conducted ad-hoc analysis and make recommendations to management
• Used Visio/ Edraw max for wireframes and process modelling.
SQL
Data Analysis
Excel
JIRA
Knack
JSON
Agile Scrum
Tableau
PowerBI
Microsoft Project
Trello
Quality assurance
Gap analysis
Strategic Planning
Business process mapping
UI/UX designing
Scrum Master
Certified Associate Project Manager
Scrum Master
Data Analytics for Business Professionals
Six Sigma
Strategic Planning