Ritik Chavan

● Monitored AWS infrastructure health, application performance, and operational metrics using Amazon
CloudWatch to identify anomalies and maintain service reliability.
● Performed log analysis and root cause investigation using CloudWatch Logs Insights to diagnose
application errors, analyze HTTP 4xx/5xx responses, and identify potential service disruptions.
● Analyzed end-to-end application request flows across Amazon Route 53, CloudFront, API Gateway,
Network Load Balancer (NLB), and Application Load Balancer (ALB) to understand traffic routing
and connectivity issues.
● Reviewed AWS CloudTrail events and API usage configurations, including API keys, usage plans,
and quota limits, to support infrastructure troubleshooting and resource configuration changes.
● Worked with AWS infrastructure monitoring and troubleshooting workflows, gaining practical exposure
to Amazon EKS and Kubernetes-based application environments.

• My expertise lies in working with different environments using a variety of tools and technologies involving AWS, GCP, Puppet, Argo CD, Git, Python, JIRA, Confluence, Splunk, Salesforce and Slack.
• Helped in deploying Splunk infrastructure using Jenkins, AWS/GCP and Puppet.
• Work on customer requests such as infrastructure changes, Apps/Add-On Install, upgrade, uninstall requests, Splunk upgrades and various others.
• Keep production environment up, debug and fix issues in case of failures.
• Write/enhance automation as and when needed.
• Write, update and enhance documentation including run-books/playbooks/RCA/PIR.
• Handle and resolve complicated situations at work which ensures customer satisfaction.
• Tasks

• As an Intern focused on training Jira, learning new tools and all the fundamentals needed for production work.
• Skills: Jira, Linux, Splunk, Cloud.
• Tasks