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Rita Miranda
Phoenix,AZ
Summary
OBJECTIVE: Import Manager in global aerospace or defense industry
PROFESSIONAL SUMMARY:
- Experienced compliance professional specializing in trade controls with increasing responsibilities in the commercial and defense industries.
- Fulfilled a crucial role in Honeywell’s unprecedented achievement of exiting its Department of State (DoS) Consent Agreement ahead of its stated termination date by managing the development and updates of all export compliance procedures.
- Collaborated with various functional team members to create a process to capture and report to CBP the engineering assists/support provided by U.S. Aerospace business units to non-U.S. Aerospace locations, averaging $200M annually.
- Drove the closure of Temporary Import Bonds (TIB) worth $8.4M and managed the customs bonds for 50 importer numbers.
- Created a process to manage and maintain the CBP Reconciliation Prototype Program to improve compliance with 36 Importer of Record (IOR) numbers covering over $1.5B and 84% of total business unit entries.
Overview
25
25
years of professional experience
Work History
Senior Export Compliance Officer/Training and Comms Lead
Honeywell International Inc.
Phoenix, AZ
01.2022 - Current
- Supported the successful exit of an external audit of an Aerospace site mandated by the DoS consent agreement by documenting the interviews with site personnel, providing updates to auditors on process improvements implemented after a previous audit, and helping gather and provide auditors with requested documents and records.
- Reviewed export license requests via the OCR EASE Global Trade Management Software and submitted Department of Commerce (DoC) license applications.
- Assisted the Compliance Investigations team by gathering information regarding problems associated with the returns of hardware subject to International Traffic in Arms Regulations (ITAR) for repair.
- Successfully deployed and managed the Export & Sanctions Certification Program, moderating nearly 50 sessions with over 600 employees completing the program.
- Oversaw the execution, organization, and facilitated monthly Export all hands meeting and Export Bulletins that are disseminated to the entire organization.
- Developed, reviewed, updated, and implemented comprehensive export compliance training to drive overall compliance with export laws and regulations.
- Successfully rolled out the updated Export Certification Program for Q3, resulting in an improvement that will save the overall team more than 70 hours per quarter during the training availability.
- As the intermediate Training Lead, acquired proficiency in four different tools through self-directed learning: Poppulo, Camtasia, Articulate 360, and Microsoft SWAY.
- Established an end-to-end process for developing and publishing new export compliance procedures, as well as regularly reviewing and updating existing export procedures and forms.
- Partnered with business and functional teams across the enterprise, as well as Export Compliance personnel, to implement corrective actions resulting from two external audits.
- Managed a major update to the Technology Control Plan (TCP) process; collected data from all business units to track the progress of TCP updates for over 100 sites, and created a records management process for the completed TCPs.
Lead Import Compliance Officer
Honeywell International Inc.
Phoenix, AZ
11.2007 - 01.2022
- Supervised 14 import compliance team members and the import compliance program for 59 Honeywell locations, addressing classification, valuation, origin-declarations, inquiries from U.S. Customs and Border Protection (CBP), and Free Trade Agreements while driving savings initiatives and cycle-time reductions.
- Instrumental in recovering $3M in role supporting a supplier claim project by assembling details from several program members employed in the claim against the non-performant supplier.
- Developed and implemented a business-wide automated process to notify the Import Compliance Team of upcoming imports to enable assigning a Harmonized Tariff Schedule (HTS) in advance, which resulted in reducing Customs Broker queries by 40%.
- Created a process to manage and maintain the CBP Reconciliation Prototype Program to improve compliance with 36 Importer of Record (IOR) numbers covering over $1.5B and 84% of total business unit entries.
- Key data contributor to a Honeywell petition to the U.S. International Trade Commission to obtain temporary duty suspension on aircraft brake segments via the Miscellaneous Tariff Bill (MTB), which delivered $1.5M in duty savings.
- Collaborated with various functional team members to create a process to capture and report to CBP the engineering assists/support provided by U.S. Aerospace business units to non-U.S. Aerospace locations, averaging $200M annually.
- Conducted internal audits and supported CBP audits, provided details to outside counsel to submit prior disclosures to CBP, reviewed internal processes and procedures, and implemented corrective actions.
- Drove centralization of a recordkeeping repository for 95 importer numbers previously housed in 15 different servers, making records accessible to all import compliance team members and facilitating the Reconciliation Prototype and Duty Drawback Program processes.
- Maintained HTSUS updates provided by Customs Info in Global Trade Services (GTS) and trained new GTS and SAP users.
- Drove the closure of Temporary Import Bonds (TIB) worth $8.4M and managed the customs bonds for 50 importer numbers.
- Trained, interfaced, and improved communications with multiple, vital functional departments to resolve issues and ensure that established procedures continued to provide the necessary information for import compliance.
Manager, Import Compliance Operations
Northrop Grumman Corporation
Baltimore, MD
01.2006 - 07.2007
- Company Overview: Electronic Systems Sector
- Enhanced existing import compliance operations for multiple sites.
- Principal compliance member of cross-functional integrated product teams who developed, implemented, and monitored process improvements, compliance, and procedures for company-wide efficiencies.
- Electronic Systems Sector
Export/Import Specialist and Foreign-Trade Zone Administrator
Northrop Grumman Corporation
Baltimore, MD
01.2001 - 12.2005
- Company Overview: Electronic Systems Sector
- Ensured all imports and exports were processed within the parameters of US Customs regulations, EAR, and ITAR.
- Maintained operational oversight of the Foreign Trade Zone with duty savings of $350K.
- Managed the manufacturing duty drawback program with annual refunds of $100K.
- Electronic Systems Sector
Education
Certificate - Leadership Development Program
Johns Hopkins University
Baltimore, MDBaltimore, MD
MBA - Business Administration
Webster University
Yuma, AZYuma, AZ
BS - Business Administration, International Business with an emphasis in Latin America
University of Arizona
Tucson, AZTucson, AZ
Skills
- Proficient in Adobe Acrobat Pro
- Proficient US Customs Automated Commercial Environment (ACE), SAP Global Trade Service (GTS), OCR EASE Global Trade Management Software
- Records management
- Process improvement
- Change management
- Problem solving
- Document review
Professional Registration Education
- CBP LCB Licensed United States Customs Broker, Department of Homeland Security
- MBA, Business Administration, Webster University, Yuma, AZ
- BS, Business Administration, University of Arizona, Tucson, AZ
- Certificate, International Business with an emphasis in Latin America, University of Arizona, Tucson, AZ
- Leadership Development Program, Johns Hopkins University, Baltimore, MD
Languages
Spanish
Elementary
Timeline
Senior Export Compliance Officer/Training and Comms Lead
Honeywell International Inc.
01.2022 - Current
Lead Import Compliance Officer
Honeywell International Inc.
11.2007 - 01.2022
Manager, Import Compliance Operations
Northrop Grumman Corporation
01.2006 - 07.2007
Export/Import Specialist and Foreign-Trade Zone Administrator
Northrop Grumman Corporation
01.2001 - 12.2005
Certificate - Leadership Development Program
Johns Hopkins University
MBA - Business Administration
Webster University
BS - Business Administration, International Business with an emphasis in Latin America
University of Arizona