- Microsoft Office Suite
Zachary Aguirre
Disability Specialist
Cedar Park
Summary
Experienced case worker with a focus on adjudication of claims involving investigation of medical and social elements; seeking a career in government inspection and regulation. Hardworking and reliable, utilizing all current knowledge and skills to support the community and agency. Increasingly committed to acquire new techniques and tools to better serve the community.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
Work History
Disability Claims Examiner
Disability Determination Services
2021-08 - Current
- Evaluated and determined claims regarding disability under Title II and Title XVI of the Social Security Act, in accordance with all applicable state and federal laws, including DDS and SSA agency policies.
- Managed a constantly growing caseload to a satisfactory level, averaging less than 30 days to close a case.
- Ensured adherence to federal, state, and agency regulations regarding personally identifiable information and confidential information; involved in 0 breaches of confidentiality, ensuring security of 237 claimants' personal information.
- Coordinated with DDS and SSA contracted medical professionals to accurately evaluate claimant medical conditions.
Claims Examiner
Texas ONA
2021-06 - 2021-08
- Adjudicated claims for relief during winter storm Uri of February 2021; instrumental in providing relief to Texans in crisis, recovering significant loss of personal property and medical related accidents.
- Evaluated and determined claims in accordance with all Texas ONA and FEMA agency policies and laws.
- Fielded claimant inquiries and concerns in regards to their claims.
- Coordinated with FEMA and Texas Comptroller of Public Accounts to identify and track fraudulent claims.
Assistant Restaurant Manager
Firehouse Subs
2020-06 - 2021-05
- Oversaw food preparation to uphold safe and sanitary practices, check portion control, and assess final presentation.
- Inspected cleanliness of restaurant and operations to maintain compliance with food safety and sanitation regulations.
- Coordinated scheduling of deliveries with suppliers and vendors to obtain products on-time and keep stock fresh.
- Delivered store sales and financial objectives to general manager and owner. Scheduled employees in absence of general manager.
- Tailored training activities in order to develop and provide feedback to employees.
Restaurant Crew Member
Roostar Vietnamese Grill
2018-09 - 2020-03
- Operated cash register to receive payment from customers in cash or credit card form.
- Received inventory of food and beverage products and supplies to stock in designated areas.
- Followed exact health code standards to help establishment maintain exceptional ratings.
Education
Bachelor of Arts - Journalism
University of Houston
2017-08 - 2020-12
Skills
- Investigation
- Evaluation of evidence
- Case management
- Conflict resolution
- Communication
- Management
- Adobe software suite
Timeline
Disability Claims Examiner
Disability Determination Services
2021-08 - Current
Claims Examiner
Texas ONA
2021-06 - 2021-08
Assistant Restaurant Manager
Firehouse Subs
2020-06 - 2021-05
Restaurant Crew Member
Roostar Vietnamese Grill
2018-09 - 2020-03
Bachelor of Arts - Journalism
University of Houston
2017-08 - 2020-12
- SSA Approved Medical Evaluation Training
- Federally Designed Course In Claims Adjudication
- Federal Confidential Security Clearance
Certification
- SSA Approved Medical Evaluation Training
- Federally Designed Course In Claims Adjudication
- Federal Confidential Security Clearance
Job Related Training
- Attended Airman Leadership School at Malmstrom AFB in 2017, graduated second highest GPA.
- Attended TEEX Basic County Corrections Course in 2019.
- Received specialized breaching and assault training for use in nuclear weapon storage area, including Broco torches and vehicle based maneuvers.
- Trained to operate 15 and 30 ton forklifts.
- Participated in, and led, active shooter training drills with simunitions and evaluated team members on performance.
- Attended joint-branch active shooter training with Montana National Guard unit.
- Extensive training in nuclear surety and use of force laws.
- Mental health crisis and suicide prevention training for supervisors.
- Trained on objective classification in jail environments through TEEX.