Developed and implemented program strategies to enhance service delivery and client engagement.
Coordinated cross-functional teams to streamline project workflows and improve collaboration.
Analyzed program data to identify trends, driving informed decision-making for resource allocation.
Led initiatives to optimize processes, resulting in increased efficiency within program operations.
Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
Coordinated cross-functional teams to implement program initiatives, ensuring alignment with organizational goals.
Led project planning sessions, defining scope and timelines to meet strategic objectives effectively.
Mentored junior staff in best practices for program management, enhancing team capabilities and performance.
Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Built strong relationships with external partners to secure resources and support necessary for program success.
Developed, coordinated and administered industry programs.
Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
Monitored employee work and developed improvement plans.
Planned and executed meetings to connect organizational representatives, community members and clients.
Coordinated training sessions for staff on new tools or methodologies, promoting a culture of skill development within the organization.
EXECUTIVE ASSISTANT TO THE CHIEF FINANCIAL OFFICER
Alpha Inc.
Maui, Hawaii
01.2025 - Current
Acted as a gatekeeper for the CFO''s office by screening incoming correspondence and directing relevant inquiries to appropriate team members.
Reduced administrative workload for the CFO by effectively delegating tasks to appropriate team members when necessary.
Coordinated cross-departmental communication, fostering collaboration between finance teams and other business units.
Maintained strict confidentiality while handling sensitive information related to company finances, legal matters, and personnel issues.
Demonstrated proactive problem-solving skills by identifying potential issues and implementing effective solutions on behalf of the CFO.
PRIVATE SECRETARY & DEPT. PERSONNEL OFFICER
MAUI COUNTY MAYOR’S OFFICE
200 South High St. Wailuku, HI 96793
01.2023 - Current
Served as an assistant to multiple high-profile administrators, including the Mayor, Mayor’s Secretary, Mayor’s Office Administrator, Chief of Staff, Chief of Communications & Public Affairs, and Private Secretary to the Director of Transportation
As Chief of Staff secretary, managed complex schedules, arranged meetings, and facilitated communication between departments to ensure smooth office operations
Supervised the Mayor’s Executive Assistants projects for the County of Maui
Secretary to the Chief of Public Affairs and Communications in preparing materials, managing correspondence, and coordinating public announcements
Current Private Secretary to the Director of Transportation, managed 7 calendars and 5 email accounts, handling sensitive and time-critical projects, and facilitating communication across departments and the public community of Maui County
Managed and enforced compliance with the Uniform Information Practices Act (UIPA) for the Mayor’s Office, ensuring proper handling of public records and information requests
Played a key role in addressing daily issues and coordinating critical responses related to the Lahaina Wildfires, facilitating timely and accurate dissemination of information
Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
DEAN OF CTE PROGRAMS SECRETARY & UNION REP.
UNIVERITY OF HAWAII-MAUI COLLEGE
310 W. Kaahumanu Ave. Kahului, HI 96732
11.2016 - 01.2023
Partnered effectively with the Chancellor’s and Vice Chancellor’s secretaries to provide extensive support to 7-20 departmental secretaries, faculty, and staff, ensuring the smooth execution of campus-wide administrative functions and policies
Lead and streamlined the employment application process, managing interview committees, performing candidate screenings and reference checks, and overseeing comprehensive onboarding activities for new hires
Designed, conducted new hire orientations, as well as organized and lead professional development workshops and conferences, fostering an environment of continuous learning and staff advancement
Delivered key student services, including supervising employment and training programs, guiding the recruitment and admissions process, addressing Title IX complaints, offering academic assistance, and managing graduation-related events like diploma distribution and ceremony coordination
Facilitated data-driven decision making by utilizing assessment tools to evaluate program effectiveness and identify areas for improvement.
Streamlined administrative processes for increased efficiency, resulting in reduced workload for faculty members.
HUMAN RESOURCES CLERK IV / IMAGING CLERICAL SUPERVISOR
MAUI MEMORIAL MEDICAL CENTER
221 Mahalani St. Wailuku, HI. 96793
07.2014 - 11.2016
Delivered comprehensive administrative assistance across all Human Resources departments, including Benefits & Transactional, Labor Relations, and Workers' Compensation
Coordinated and facilitated all aspects of New Employee Orientations, encompassing recruitment, application screening, onboarding processes, and orientation sessions
Supervised and managed a team of 10-15 clerks, overseeing the full cycle of recruitment, onboarding, and the meticulous maintenance of personnel files for Imaging department staff
Lead department staff weekly and monthly meetings
Worked closely with Imaging department supervisors to ensure seamless personnel operations and maintain clear, effective communication channels
Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
Education
Bachelor Degree - Business Administration
CENTRAL STATE UNIVERSITY
1400 Brush Row Rd. Wilberforce, OH 45384
01.2025
Certificate - Leadership & Professional Development
HARVARD UNIVERSITY
117 Western Ave. Boston, MA. 02138
01.2024
Associate Degree - Business Management- Human Resources
EASTERN GATEWAY COMMUNITY COLLEGE
4000 Sunset Blvd. Steubenville, OH 43952
01.2020
Skills
Project Management
HR Policies Implementation
Policy Development Support
Team Leadership
Complex Problem-Solving
Strategic Planning
Purchasing and procurement
Training development
Accomplishments
2022 - University of Hawaii Maui College Employee Kindness Award
2021 - Eastern Gateway Community College Honor Graduate
2021 - Phi Theta Kappa Inductee
LEADERSHIP & VOLUNTEER EXPERIENCE
Honor graduate, EGCC, 2020
Customer Service Agent, Aloha Airlines, 01/98 - 01/00
Management/ Company Buyer, Local Motion Inc., 01/00 - 01/08
Pharmacy Technician Trainee, Kaiser Permanente, 01/08 - 01/10
Consumer Bank Representative, Bank of Hawaii, 01/10 - 01/13
Secretary, Maui High School, 01/13 - 01/14
Volunteer Parent Advocate, The Ear Community, 01/23 - CURRENT
Parent Advocate Volunteer, Autism Society Hawaii, 01/24 - CURRENT
Parent Advocate Volunteer, Hands and Voices, 01/23 - CURRENT
Family Brand Ambassador, Littlest Warrior, 01/23 - CURRENT
Volunteer Parent Advocate Ambassador, Autism Speaks, 01/22 - CURRENT
Parent Partner, Leadership in Disabilities & Achievement of Hawaii, 01/19 - CURRENT
Community Leader, Parent Leadership Training Institute, 01/22, ALUMNI
Children’s Champion, Hawaii Children's Action Network, 01/22 - CURRENT
Committee Member, Early Language Work Group (ELWG), 01/19 - CURRENT
Maui Representative and Event Organizer, Never Quit Dreaming Foundation, 01/19 - 01/24
Professional Development Advisory Board Member, University of Hawaii Maui College, 01/16 - 01/23
Committee Member, University of Hawaii Community Colleges Professional Development Institute, 01/16 - 01/23
Union Representative for Civil Service Employees, University of Hawaii Maui College, 11/16 - 01/2024
Certification
2023 - Parent Leadership Training Institute Community Leader Graduate
2019 - Leadership Disabilities Achievements of Hawaii Certified Parent Partner
2023 - Harvard University Leadership Professional Development Certification
Languages
American Sign Language
Elementary
Japanese
Elementary
Summary
Administrative professional with comprehensive background in office management and support. Known for reliability and adaptability, consistently ensuring smooth operations and effective team collaboration. Expertise in scheduling, document handling, and communication.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
PROGRAM SPECIALIST
MAUI COUNTY OFFICE OF THE MAYOR
11.2025 - Current
EXECUTIVE ASSISTANT TO THE CHIEF FINANCIAL OFFICER
Alpha Inc.
01.2025 - Current
PRIVATE SECRETARY & DEPT. PERSONNEL OFFICER
MAUI COUNTY MAYOR’S OFFICE
01.2023 - Current
DEAN OF CTE PROGRAMS SECRETARY & UNION REP.
UNIVERITY OF HAWAII-MAUI COLLEGE
11.2016 - 01.2023
HUMAN RESOURCES CLERK IV / IMAGING CLERICAL SUPERVISOR
MAUI MEMORIAL MEDICAL CENTER
07.2014 - 11.2016
Bachelor Degree - Business Administration
CENTRAL STATE UNIVERSITY
Certificate - Leadership & Professional Development
HARVARD UNIVERSITY
Associate Degree - Business Management- Human Resources