Raymond Michael Rodriguez
Professional Dog Trainer And Business Owner
Gloucester City
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Experienced in positive obedience animal training. Efficiently manage every animal and calm approaches. Offering excellent interpersonal and communication skills gained during 15-year career. A dedicated Dog Trainer committed to helping pet owners safely and humanely control pet behavior. Driven to improve owner and pet relationships by teaching new methods for interacting. Expertly uses positive reinforcement, including clicker-training technique.
Overview
7
7
years of post-secondary education
7
7
years of professional experience
Work History
Owner/Operator
Transform Your Dog LLC
2017-08 - Current
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Tracked metrics such as overall health, behaviors and diet to isolate and address concerns.
- Employed positive reinforcement with animals, including using "clicker-training" method, voice rewards and food rewards.
- Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
- Transported dogs safely and maintained clean driving record.
- Trained estimate of 100 dogs per year.
Sales Associate
Petco
2018-09 - 2019-10
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Assisted customers with prompt and polite support in-person and via telephone.
- Referred customers to various services by evaluating needs and providing recommendations.
- Processed cash, check and credit card payments.
Dog Daycare Attendant
Best Friends Pet Care Inc.
2010-04 - 2011-01
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Worked 8 to 12-hour shifts with oversight of 20 animals in kennels or holding pens.
Sales Associate
American Eagle Outfitters
2006-01 - 2008-02
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated customers on promotions to enhance sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Education
Career Diploma - Dog Obedience
Penn Foster Career School
2016-01 - 2018-03
No Degree - Animal Behavior And Ethology
Camden County College
2011-06 - 2012-06
High School Diploma
Collingswood High School
2000-01 - 2004-01
Skills
Customer Service
Scheduling
Problem-solving skills
Excellent people skills
Multi-tasking strength
Relationship development
Effective leader
Cash Register Operations
Sales
Stocking And Replenishing
Dog training
Dog walking
Time management
Clean driving record
Pet toxins knowledgeable
Exceptional Customer Service
Client Service
Interests
Nutrition training
Stocks & Trade
Meditation practice
Self-Development
Timeline
Sales Associate
Petco
2018-09 - 2019-10
Owner/Operator
Transform Your Dog LLC
2017-08 - Current
Career Diploma - Dog Obedience
Penn Foster Career School
2016-01 - 2018-03
No Degree - Animal Behavior And Ethology
Camden County College
2011-06 - 2012-06
Dog Daycare Attendant
Best Friends Pet Care Inc.
2010-04 - 2011-01
Sales Associate
American Eagle Outfitters
2006-01 - 2008-02
High School Diploma
Collingswood High School
2000-01 - 2004-01